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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Very bad 3
  • Agrivating 2
  • Very little about humana 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service18
  • Misleading plan coverage15
  • Health coverage10
  • Being lied to9
  • Price6
Delete
  • 2 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Being covered but not the increase 5
  • Agents are friendly 2
  • Bad 2
  • Insurance agent is very nice 2
  • Service quality 1

Customers don't like

  • Poor customer service6
  • Customer service3
  • False quote3
  • I am desapointed with nationwide3
  • Smartride progam3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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