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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service20
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
Delete
  • 1 ISSUES RESOLVED
  • 705 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $72.9K AVERAGE LOSS
1.1
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Annoying 15
  • Rude calls all day 9
  • Brow beating them with my insurance know-how 2
  • Ticking them off 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls41
  • Harassing phone calls all day32
  • Harassing phone calls26
  • Harassment17
  • Harassment lies hang-up deceiptful practices17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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