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Molina Healthcare vs Humana
Molina Healthcare vs Humana
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Molina Healthcare and Humana as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Molina Healthcare and Humana Overview
Total reviews |
1048
|
799
|
Company responses |
654 |
0 |
Issues resolved |
7 |
7 |
Molina Healthcare and Humana Consumer Ratings
Rank
343
out of 1822 in Insurance category
239
out of 1822 in Insurance category
Customer service
243
in category
249
in category
Website
302
in category
269
in category
Reliability
288
in category
210
in category
Billing Practices
284
in category
247
in category
Molina Healthcare and Humana Rating Details
Reviewer's quote
...It's very bad customer service along with not treating people with disabilities correctly. They cover up alot of stuff but they never made an effort to fix it. I hope they get audited by feds...
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...They not only have bad customer service, they have NO customer service. I will be switching back next year..
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Reviewer's quote
...Please look at the three attachments, one is about Molina being fined for $600,000 by the State of Washington, the BBB report, and a website report Molina's CEOs yearly salary..
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I have a food card, and it states or the website that my card is good at family dollar stores, and dollar general stores, but when I tried to use it at either store, it wouldn't work that pissed me off, you don't tell people where it will work, and let them find out later that it doesn't, makes...
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Reviewer's quote
Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...
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I moved from one state to another and kept my Humana Gold Plus HMO. I had to cancel service in FL and start service in LA. When I called to switch everything over I asked they everything be canceled in FL, as I had an additional dental coverage. They have continued to bill me because they claim no...
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Reviewer's quote
More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...
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...Her premium was on automatic billing with Medicare..
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Molina Healthcare and Humana Pros and Cons
Pros
- To mad to decide
- Some are caring n helpfull
- Cheap
- Very little about humana
- Prescription drug coverage
- No pros
Cons
- Customer service
- No customer service
- Bad customer service no accountability
- Customer service
- Misleading plan coverage
- Health coverage
Molina Healthcare and Humana Most Positive Reviews
Top rated reviews
No complaint. Praise. I wish every government agency ran as well. They really care about their consumer.
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Issue was resolved. Humana is a good company.I was never mad at them, i just needed the phone number to get something...
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I have been on a number of health care programs and my experience with Molina has been incredibly good. I feel cared...
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Everything went well accept I had a hard time understanding the agent because of his accent.I wish you could hire...
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Molina Healthcare and Humana Most Critical Reviews
Lowest rated reviews
This is most ridiculous story, I came back from vaction two months later from November to late January. I got a notice I...
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I moved from one state to another and kept my Humana Gold Plus HMO. I had to cancel service in FL and start service in...
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Signing up for this health plan is a huge mistake and one I really regret. I did not do any research on this plan...
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This is the second time that Humana has refused to pay for my meds. that i received in the hospital, I submitted a...
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Molina Healthcare and Humana Latest Reviews
Recent published reviews
As you read this, please keep in mind that the CEO of Molina Healthcare makes $22 million dollars a year. Customer...
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No votes
The great service I received so politely conveyeddont hesitate to call with questions. And so knowledgeable.
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If you are the customer service professional I know you are, please continue to press your leadership for more customer...
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No votes
He kept arguing with me about the date of the month and told him to look at the calendar and he wouldnt do it.
I used to...
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How would you compare Molina Healthcare vs Humana?
I live in the Hillsborough county in Tampa Florida and i have doubts about which of the two health insurance to pick for medicaid? I am new in the area and don't have any idea of the Doctors and hospitals and services that each one of them provides.
Please i need some advice.
JET Amberly Oaks Tampa Fl