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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 391 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service18
  • Misleading plan coverage15
  • Health coverage10
  • Being lied to9
  • Price6
Delete
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Direct billing 1
  • Last rep i talked to 1
  • Suck 1
  • Website and chat link were very easy to use 1

Customers don't like

  • Liberty not being honest with me6
  • Customer service6
  • Deceptive practices6
  • Lied2
  • No help by contracted adjuster2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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