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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability
  • Prescription drug coverage 4
  • Very little about humana 3
  • Attitude of agents on the phone 2
  • Silversneakers fitness 2
  • Doctor 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
Delete
  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability

No items

Customers don't like

  • Agents are always too busy1
  • Agents on call are not experienced enough1
  • Agents work limited hrs-61
  • Does not deliver what your paying for1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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