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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 458 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service20
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
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Kaiser Permanente

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 408 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $35.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Doctor 6
  • Some of the nurses are nice 2
  • Option i had to suggest was followed 2
  • Website 1
  • Reliablity 1

Customers don't like

  • Customer service6
  • Rising costs and bad service4
  • No good answers4
  • Customer care was awful4
  • Unsympathetic staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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