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Humana Pharmacy
OptumRx

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Humana Pharmacy

Humana Pharmacy

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9 TOTAL REVIEWS
Rank
76 out of 756
in Pharmacy category
Rating Details
Customer service
Turnaround Time
Prescription Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    17:22
  • ISSUES RESOLVED
    50%
Top Products and Services
1.3
5 reviews
OptumRx

OptumRx

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 685 TOTAL REVIEWS
Rank
105 out of 756
in Pharmacy category
Rating Details
Customer service
Turnaround Time
Prescription Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    97
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    39%
Top Products and Services
1.3
257 reviews
1.8
68 reviews
1.8
40 reviews

How would you compare Humana Pharmacy vs OptumRx?

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Anonymous
#1680423

OptumRx has rude advocates! I had to constantly tell them what my script says, they screw it up all the time. Don't bother with them 90 % of all my meds are free at Humana, I was impressed with the politeness alone

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