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Hulu

Telecommunications
  • 2 ISSUES RESOLVED
  • 1607 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $6.5M AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Shows 12
  • Old hulu 12
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui6
  • Bad customer service5
  • Intrusive ads4
  • Interface is moronic4
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YouTube

Telecommunications
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • When you were a good company 1
  • Accessibility 1

Customers don't like

  • Fake news2
  • Removal of content that was within youtube guidelines1
  • Refusal to talk to the channels before removal1
  • Poor quality content1
  • Hate speech1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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