PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and VUDU as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
VUDU

Hulu and VUDU Overview

Total reviews 2243 44
Company responses 0 0
Issues resolved 5 1

Hulu and VUDU Consumer Ratings

Rank
155 out of 1438 in Telecommunications category
67 out of 310 in Games and Movies category
Website
193 in category
55 in category
Customer service
104 in category
67 in category
Diversity of Products or Services
106 in category
38 in category
Product or Service Quality
189 in category
45 in category

Hulu and VUDU Rating Details

Website
1.9 (983 reviews)
2.1 (23 reviews)
Reviewer's quote

Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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and cut and pasted some ‘possible’ trouble shooting issues from their website. I had already read everything on the website to get help BEFORE emailing them. SO after 5 e mails, today I get one that says it’s been over 96 hours so ****ding ding ding****** my account issues must have been solved and...

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Customer service
1.8 (923 reviews)
1.4 (25 reviews)
Reviewer's quote

I spoke with a representative in customer service. She was going to credit my bank account for $43. 54 and $4...

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...Customer service keeps hanging up on me because they're working from home and either have a poor Internet connection or poor cell phone service. I don't know what the reason is but they keep Saying they need to escalate the call but then weeks go by without the issue being resolved..

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Diversity of Products or Services
2.2 (889 reviews)
2.7 (20 reviews)
Reviewer's quote

nothing but video freezing ,pixelation ,and bad quality , and their customer service is a joke ,but they know some customers in some areas have issues with fire tv and firesticks ,so its all amazons fault but none of my other services have the same issues..

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...says unable to play back Vudu says u have to do it from your home internet I don't have a home internet I travel all over the place and all other streaming services and video Services allow you to watch your downloads and download them from anywhere and it doesn't say this in any of their how to download...

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Product or Service Quality
1.7 (841 reviews)
2 (24 reviews)
Reviewer's quote

...99 AGAIN I'm SO SICK OF HAVING TO CHECK MY BANK ACCOUNT EVERY SINGLE MONTH BECAUSE THESE PEOPLE KEEP CHARGING ME AND I'M NOT USING THEIR SERVICE..

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It won't let me use the service I have paid for..

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Hulu and VUDU Pros and Cons

Pros
  • Shows
  • Old hulu
  • Price
  • Convenient check out
  • Rating system
  • Interface
Cons
  • Poor quality service
  • New ui
  • Bad customer service
  • No one answers any issues
  • Dissapointed
  • Only robo letters are sent when you complain

Hulu and VUDU Most Positive Reviews

Top rated reviews
5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

We were charged with one movie we did not watch. My brother's memorial and then my husband was in the hospital. He came...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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5

My payment method was took off with no delay

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Hulu and VUDU Most Critical Reviews

Lowest rated reviews
1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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1

Every movie i have streamed with vudu has issues. It stop playing mid movie and i have to restart. I have made...

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Hulu and VUDU Latest Reviews

Recent published reviews
1

Constantly freezes/crashes, typically right after commercials.
Have to reload the app and watch the commercials again.

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3.1

Lady was super nice but had no idea how to fix my problem. Its a technical issue on their end and I was told to unplug...

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2.4

You never answered my phone call I had waited about 35 minutes

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No votes

How they going to delete movies I bought an then I had to buy them again they should give me some money back on the...

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Hulu and VUDU Products and Services

Most reviewed product and services
  • Hulu Streaming Service (678 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (131 reviews)
  • Vudu Customer Care (10 reviews)
  • Vudu Streaming Service (6 reviews)
  • Vudu Account (2 reviews)