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Hulu

Telecommunications
  • 4 ISSUES RESOLVED
  • 1660 TOTAL REVIEWS
  • $1001.2M CLAIMED LOSSES
  • $6.2M AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Shows 12
  • Old hulu 12
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui6
  • Bad customer service5
  • Intrusive ads4
  • Interface is moronic4
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $12.6K CLAIMED LOSSES
  • $420 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • It is nice when it works 2
  • Wireless features 1
  • Technical support is good 1

Customers don't like

  • Not getting what i paid for3
  • Customer service3
  • When it does not work2
  • Repeated calls with no solution2
  • Corporate policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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