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Hulu

Telecommunications
  • 1 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.5M AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui5
  • Intrusive ads4
  • Ads with paid subscription4
  • Ads and so much more4
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1242 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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