PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Suddenlink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
Suddenlink

Hulu and Suddenlink Overview

Total reviews
2231
2151
Company responses
0
0
Issues resolved
5
20

Hulu and Suddenlink Consumer Ratings

Rank
131 out of 1429 in Telecommunications category
330 out of 1429 in Telecommunications category
Website
187 in category
252 in category
Customer service
96 in category
222 in category
Price Affordability
113 in category
314 in category
Diversity of Products or Services
104 in category
231 in category

Hulu and Suddenlink Rating Details

Website
1.9 (974 reviews)
1.7 (933 reviews)
Reviewer's quote

Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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You know, you could try to get the bills right! also, you need to make sure the website is accepting checks. You can't pay with checks anymore? Last month I had a lot of trouble and if you are not going to accept checks, we as bill payers need to be sent a notice!!!..

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Customer service
1.8 (916 reviews)
1.3 (1106 reviews)
Reviewer's quote

I called customer service and after a half an hour of a run-around, I finally got it cancelled. I wanted to leave feedback to Hulu for what occurred, and was told that I would receive an email so that I could tell them how I feel they are deliberately making it so easy to sign up and nearly...

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I have never experienced worse customer service. It takes forever to go through the maze of questions. To ultimately speak to someone who is not helpful...

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Price Affordability
2.8 (914 reviews)
1.5 (964 reviews)
Reviewer's quote

...It is too hard to use and not enough price spread over cable who has human support and is easy to navigate..

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...I would like it returned to the original price or I'll be forced to change my internet provider..

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Diversity of Products or Services
2.2 (879 reviews)
1.7 (865 reviews)
Reviewer's quote

The "catch phrase" promos run hundreds of times every day. People hate them. Hulu doesn't care. Their attitude is, "Perhaps you would care to avail yourself of one of the many alternative services". The service I'm moving to has buffering issues on my system, which Hulu doesn't. This is no more...

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...a 5 day outage during the pandemic that caused me to travel (when governor recommended we not do so) so that I could provide medically necessary telehealth services and poor customer service in addressing, I cancelled my internet and have the email to prove it. I received a bill without the credit and am now receiving...

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Hulu and Suddenlink Pros and Cons

Pros
  • Shows
  • Old hulu
  • Price
  • High speed internet
  • Fast when it works
  • Internet
Cons
  • Bad customer service
  • Poor quality service
  • New ui
  • Customer service
  • Raising prices
  • Complete incompetence in every area i had to deal with

Hulu and Suddenlink Most Positive Reviews

Top rated reviews
5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

On September 30th, in another attempt to get Suddenlink to come to the table and keep our 24 channels on the air, Viacom...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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5

kept getting bounced around, hung up on,told I sound like im full of drugs (I hv kidney failure, am a nurse and cant to...

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Hulu and Suddenlink Most Critical Reviews

Lowest rated reviews
1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

I've been having a problem with my internet connectivity and internet speeds now for about 3 months. I've been with sudd...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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1

Our cable company went under and suddenlink purchased the rights. The only other choice we had was to go to Dish or...

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Hulu and Suddenlink Latest Reviews

Recent published reviews
2.7

Before you pay for a subscription you should know that during the Top of the Lake series I get to see from 6 - 9...

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No votes

I didnt know binary numbers can be infected with COVID-19 too.. their excuses have become pathetic.
With unemployment at...

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1.8

Each time I tried too assess my account they kept changing my email so that password would not be excepted and I want...

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2

My internet has been down for almost a week. I called two days ago to have the issue resolved with no assistance. I am...

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Hulu and Suddenlink Products and Services

Most reviewed product and services
  • Hulu Streaming Service (679 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (130 reviews)
  • Suddenlink Internet Service (421 reviews)
  • Suddenlink Customer Care (249 reviews)
  • Suddenlink Bundle (130 reviews)