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Hulu

Telecommunications
  • 2 ISSUES RESOLVED
  • 1511 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.2M AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui5
  • Bad customer service5
  • Intrusive ads4
  • Interface is moronic4
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $33.5K CLAIMED LOSSES
  • $778 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phone staff 2
  • Instant downloaded tix 1
  • Customer service responded quickly 1
  • Concept of stubhub 1
  • Brand and reach 1

Customers don't like

  • Customer service5
  • Lack of transparency2
  • And all the time and money spent2
  • Very unhappy1
  • To resolve this issue1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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