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Hulu

Telecommunications
  • 4 ISSUES RESOLVED
  • 1633 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $6.3M AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Shows 12
  • Old hulu 12
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui6
  • Bad customer service5
  • Intrusive ads4
  • Interface is moronic4
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StubHub

Tickets
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $35.2K CLAIMED LOSSES
  • $734 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phone staff 2
  • Concept of stubhub 2
  • Instant downloaded tix 1
  • Customer service responded quickly 1
  • Brand and reach 1

Customers don't like

  • Customer service5
  • And all the time and money spent3
  • Not getting a refund for the bait and switch ticket i purchased2
  • Lack of transparency2
  • Completely ignored us and our complaints2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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