PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Sling TV as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
2.6
Sling TV
2.1
Hulu
Sling TV

Hulu and Sling TV Overview

Total reviews 14692 3969
Company responses 0 0
Issues resolved 179 38

Hulu and Sling TV Consumer Ratings

Rank
150 out of 3559 in Media category
251 out of 3559 in Media category
Customer service
124 in category
215 in category
Product or Service Quality
158 in category
249 in category
Price Affordability
153 in category
207 in category
Website
171 in category
273 in category

Hulu and Sling TV Rating Details

Customer service
2.4
(5910 reviews)
1.8
(1735 reviews)
Reviewer's quote

...I have to call and sit on hold to get a hold of customer service. But I must say once I do reach someone they are always very helpful and very quick at their job. Its just the aggravation of having to do this once a month every month, and you never know when its gonna happen..

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I called the number to speak to a customer service rep and of course like all companies they send me a text to chat I dont really care to be chatting. I want to quick answer over the phone speaking to a person you cannot talk to a person anymore they dont exist, I believe..

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Product or Service Quality
2.5
(5340 reviews)
2
(1559 reviews)
Reviewer's quote

...I was finally able to call around 8pm CST and my service rep was very helpful and very polite. I was super mad calling them with my login issues, and calmed down after the tech was able to support and clear my issue. Thank you Rehl..

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Customer service is horrible. They keep u waiting 35 mins or more. The chat says 20 mins and every 5 mins they tell you its 20 more...

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Price Affordability
2.7
(5285 reviews)
2.4
(1513 reviews)
Reviewer's quote

...There is not a yearly discounted option with price $17. 99 a month, I really think they need a discount option for that product. The customer service rep was excellent and did my refund while I was on the phone with her, and it posted two days later...

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I decided not to cancel sling after trying it at an amazing price for one month. Getting my account saved before the end of my first month was so easy and representative was so kind and very helpful..

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Website
2.4
(5272 reviews)
1.9
(1492 reviews)
Reviewer's quote

Worst streaming service to manuver website. You follow instructions and it does not work. Would never recommend Hulu, service sucks!!!..

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I couldnt figure out how to change my subscription on my tv or my phone using the Sling app so called customer service and they did it for me and told me I can also do it through the website..

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Hulu and Sling TV Pros and Cons

Pros
  • Good shows
  • No pros
  • Shows
  • Price
  • Cheap alternative to cable
  • No pros
Cons
  • None at this time
  • Bad customer service
  • Poor customer service
  • Customer service
  • Customer service and misleading free trial period
  • Poor customer service and bad refund policy for free trials

Hulu and Sling TV Most Positive Reviews

Top rated reviews
5

Hi my name is Michele Shiroma And I have your entertainment add on that I'm supposed to be getting the discovery life Ch...

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5

Trashy commercials! Not a chance i will try your product. Shame on you!!

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5

Password problem resolved quickly and to my satisfaction! We very much enjoy all the content offered on Hulu!

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5

Walked me thru to get my PPV

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Hulu and Sling TV Most Critical Reviews

Lowest rated reviews
1

You dont help with questions asked I done called several times and no one has helped yet I requesting help to start a...

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1

Your commercials make no sense, I have no idea what it is you are actually advertising. Stop talking down to us like...

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1

I dont give it answer it hangs up
Trying to cancel my ESPN plus and my Disney and Im not getting no answer. Thats why I g...

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1

I dont want to even explain. Your customer service is a *** joke. Cant get ahold of you. Your email doesnt work. Just...

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Hulu and Sling TV Latest Reviews

Recent published reviews
4.3

I had login issues for several days but usually late in the evening. I was finally able to call around 8pm CST and my...

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3.7

Someone used my wifes account to log in and there I was paying twice for about 4 months. vMy wife died 3-1/2 years ago....

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No votes

I cant remember any passwords and am unable to reset. I just want hulu! I dont want to have to sign in on another one...

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No votes

Good afternoon, I'm disputing the fact that I do have sling TV and the only reason I use it for is NFL RedZone. Yet Leag...

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