PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Roku as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
Roku

Hulu and Roku Overview

Total reviews 2310 1323
Company responses 0 0
Issues resolved 5 6

Hulu and Roku Consumer Ratings

Rank
160 out of 1460 in Telecommunications category
258 out of 1460 in Telecommunications category
Website
196 in category
287 in category
Customer service
109 in category
281 in category
Price Affordability
124 in category
165 in category
Diversity of Products or Services
111 in category
217 in category

Hulu and Roku Rating Details

Website
1.9 (1006 reviews)
1.6 (374 reviews)
Reviewer's quote

...Website was worthless on resolving issue..

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...Roku website offers no suggestions other that what I tried and offers NO WAY TO CONTACT ROKU..

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Customer service
1.8 (956 reviews)
1.2 (415 reviews)
Reviewer's quote

The issue was resolved quickly and the customer service was outstanding!! I believe you can look up who assisted me with this concern. My funds were returned without delay and I will consider coming back to Hulu if the customer service remains this way..

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...You will not get any customer service after you place your order on their site. They will flat out ignore your questions on their online chat and keep you hanging. Also, they ship via USPS...

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Price Affordability
2.7 (947 reviews)
2.3 (320 reviews)
Reviewer's quote

...Bow they are raising the price the 2nd time in a year. Not sure I will continue. Started originally to avoid the high prices of cable and satellite...

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Why is that my wife and I started the FREE 7 day trial for Fubo tv and we got charged the full price of $86 through Roku!! I contacted Fubo tv and they stated that then have no control over this and Roku is the one who authorized this charge. We emailed Roku and asked why are we getting charged for...

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Diversity of Products or Services
2.2 (915 reviews)
1.8 (318 reviews)
Reviewer's quote

...I cancelled my other streaming services, then earlier this year Hulu changed their platform and it is awful. I have not been able to find the same show twice. I spend most of the time on the app trying to find stuff...

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I feel after purchasing and owning two Roku products connected to my TV services. I connected my Roku products to both televisions. I contacted Roku for help I thought was free to link TV Netflix network using my Spectrum WiFi service...

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Hulu and Roku Pros and Cons

Pros
  • Shows
  • Old hulu
  • Price
  • You took my money
  • Stop charging me
  • Would like the product if it worked the way its supposed to
Cons
  • Poor quality service
  • New ui
  • Bad customer service
  • Customer service
  • Cant talk to coustmer support
  • Customer service sucks

Hulu and Roku Most Positive Reviews

Top rated reviews
5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Having owned three Roku models now starting out with a Roku SE, a first model Roku 3 and now a Roku 4. Each has worked b...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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5

Okay, so I remember when there wasn't a roku, so I wanted to give a shout out to these guys. I've used Chromecast and...

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Hulu and Roku Most Critical Reviews

Lowest rated reviews
1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

I wish I would have stumbled on to this website prior to purchasing ROKU 3. I would have never purchased this thing. I...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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1

This product was fresh out of the box. I followed the instructions exactly, but Roku kept giving me a new activation...

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Hulu and Roku Latest Reviews

Recent published reviews
3.6

The issue was resolved quickly and the customer service was outstanding!! I believe you can look up who assisted me...

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No votes

Trying to reset my password online not working very well keeps saying sending text to verify tried five different times...

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3.8

Had an account and needed it extended until the 3rd and couldn't get it Because I was on a free triall so I cancelled...

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No votes

Cancel my subscription for Roku

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Hulu and Roku Products and Services

Most reviewed product and services
  • Hulu Streaming Service (684 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (132 reviews)
  • Roku Streaming Stick (75 reviews)
  • Roku Streaming Service (71 reviews)
  • Roku Streaming Media Player (57 reviews)