PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Redbox and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Redbox
Hulu

Redbox and Hulu Overview

Total reviews
913
2233
Company responses
0
0
Issues resolved
1
5

Redbox and Hulu Consumer Ratings

Rank
61 out of 293 in Games and Movies category
131 out of 1431 in Telecommunications category
Customer service
52 in category
No votes
Website
60 in category
No votes
Diversity of Products or Services
55 in category
No votes
Discounts and Special Offers
40 in category
No votes

Redbox and Hulu Rating Details

Customer service
1.8 (404 reviews)
No votes
Reviewer's quote

I had a credit on a gift card that stopped working- would not give credit at promo prompt? Customer service- phone contact or internet chat both could not address problem yet solve it?????..

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I called customer service and after a half an hour of a run-around, I finally got it cancelled. I wanted to leave feedback to Hulu for what occurred, and was told that I would receive an email so that I could tell them how I feel they are deliberately making it so easy to sign up and nearly...

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Website
2.1 (394 reviews)
No votes
Reviewer's quote

...They refuse to fix their error, and when you go to the Redbox website there is no 'contact us' link or an email to reach out to..

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Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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Diversity of Products or Services
2.3 (364 reviews)
No votes
Reviewer's quote

...There have numerous times when the kios weren’t working properly and remained out of services for months. I recently rented several movies and returned them as I have done I the past. 17 days later I noticed a $35 charge on my account...

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The "catch phrase" promos run hundreds of times every day. People hate them. Hulu doesn't care. Their attitude is, "Perhaps you would care to avail yourself of one of the many alternative services". The service I'm moving to has buffering issues on my system, which Hulu doesn't. This is no more...

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Discounts and Special Offers
2.3 (360 reviews)
No votes
Reviewer's quote

...I should be able to use a promo code for any service that Redbox offers. Many people do not want to go out during this time, and are fearful of = touching a high traffic kiosk like a Redbox. I was not asking for anything free...

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...Their "contact us" web page is a circular *** that takes you nowhere and only offers help on the most generic of issues. Absolutely the WORST customer interface I have ever experienced in 56 years..

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Redbox and Hulu Pros and Cons

Pros
  • Easy to rent movies
  • Convenient
  • Prices of the movies
  • Shows
  • Old hulu
  • Price
Cons
  • Terrible customer service
  • Customer service and problem resolution
  • Poor quality discs
  • Bad customer service
  • Poor quality service
  • New ui

Redbox and Hulu Most Positive Reviews

Top rated reviews
5

Box office hits like How To Train Your Dragon 2 are no longer available from Redbox in Blu Ray. I'm not sure if Redbox...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

The movie the Eaters sucks *** !

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Redbox and Hulu Most Critical Reviews

Lowest rated reviews
1

Redbox online app is a piece of ***. 3rd time took money an no movies reserved then it want let you rent a movie...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

Redbox took $18 extra out of my account for being 2 days late on three movies. That is added on to the $2 i spent per...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Redbox and Hulu Latest Reviews

Recent published reviews
1.6

I had a credit on a gift card that stopped working- would not give credit at promo prompt? Customer service- phone...

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3

I recently went with Hulu Live, I cannot contact support as I get a single sign-on error. I want to change the video...

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1

Ur stealing from me and if u don't fix it ur gonna be explaining your *** job corporation on CNN.

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No votes

I was overcharged 58.64
I want an explanation as to why???

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Redbox and Hulu Products and Services

Most reviewed product and services
  • Redbox Movie Dvd Rental (124 reviews)
  • Redbox Dvd Rental (91 reviews)
  • Redbox Customer Care (88 reviews)
  • Hulu Streaming Service (679 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (130 reviews)