PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Redbox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
2.6
Redbox
2.1
Hulu
Redbox

Hulu and Redbox Overview

Total reviews 14752 1115
Company responses 0 0
Issues resolved 181 4

Hulu and Redbox Consumer Ratings

Rank
154 out of 3633 in Media category
152 out of 1292 in Games and Movies category
Customer service
128 in category
152 in category
Product or Service Quality
160 in category
141 in category
Website
173 in category
156 in category
Value for money
157 in category
119 in category

Hulu and Redbox Rating Details

Customer service
2.4
(5939 reviews)
1.8
(496 reviews)
Reviewer's quote

...Made the call and the customer service rep was very helpful and got us back online within a few minutes. Thank you!!!..

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Im being charged over $200 for 3 MOVIES due to a girl I was seeing deciding to KEEP THEM AFTER TELLING ME SHE RETURNED THEM! NONE 0 ZILCH NADA HELP FROM CUSTOMER SERVICE LET ALONE EVEN TRYING TO CONTACT THEM! THEY SAY THEY ARENT ACCEPTING CALLS AND HAVE BEEN THAT WAY FOR CLOSE TO A YEAR! DO NOT GO...

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Product or Service Quality
2.5
(5369 reviews)
2.1
(432 reviews)
Reviewer's quote

...Having this service is NOT essential to a normal functioning life. And these people seem to have forgotten why they lost my money the last time. ..

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...Also, you can't speak with an actual person in customer service! THAT'S ridiculous. NEVER again and I'm filing a complaint with the FCC..

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Website
2.4
(5301 reviews)
2.1
(492 reviews)
Reviewer's quote

Worst streaming service to manuver website. You follow instructions and it does not work. Would never recommend Hulu, service sucks!!!..

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...It has an automatic voice that tells you they arent taking calls to go online to chat and the chat is not offered on their website..

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Value for money
2.6
(5238 reviews)
2.4
(428 reviews)
Reviewer's quote

I've been charged since October last year on a account I DIDN'T MAKE!!! My answers don't match there's CUZ I DIDN'T MAKE THE ACCOUNT!!! But they have NO PROBLEM TAKING MY MONEY!!! IVE CALLED& CALLED & THEY JUST TRIED TO TAKE 7.99 MARCH 16TH AGAIN THANK GOD I LOCKED MY CARD BEWARE BEWARE don't mess...

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Redbox took more money out of my account. After I had already returned the movies they took the money out, almost a week after they were returned..

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Hulu and Redbox Pros and Cons

Pros
  • Good shows
  • No pros
  • Shows
  • Easy to rent movies
  • Convenient
  • Affordable movies
Cons
  • None at this time
  • Bad customer service
  • Poor customer service
  • Terrible customer service
  • Customer service and problem resolution
  • No help at all from customer service

Hulu and Redbox Most Positive Reviews

Top rated reviews
5

I couldn't get Hulu to come on. I called for help and the person I talked to was very kind and helpful. My issue was...

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5

Suppose to get my first streamed movie for free! What happened? Would like to talk to someone that could speak clear...

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5

Rep did everything I needed. Thank you. Couldn't get into my account and the rep fixed it. And took an extra name off...

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5

I rented a movie and was offered a free movie witch I took but it came out a blue ray and I don't have blue ray so I...

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Hulu and Redbox Most Critical Reviews

Lowest rated reviews
1

I pay, and I want to watch my show the same day. Sick of paying high price and have minimal TV and the shows buffer all...

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1

I've been charge money when I haven't rent a movie

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1

Has not worked correctly in a month when I start watching something it goes back to the home screen on my fire stick...

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1

So, as a college student, there is not much you can do to have fun. Student loans are being taken out and every once in...

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Hulu and Redbox Latest Reviews

Recent published reviews
No votes

I was supposed to be charged 6 dollars for the last week of the month when I signed up. I was charged that and the very...

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1

Im being charged over $200 for 3 MOVIES due to a girl I was seeing deciding to KEEP THEM AFTER TELLING ME SHE RETURNED...

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No votes

I put on all required information. Unfortunately Hulu doesn't accept my zip code. The customer service says for us to...

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No votes

I'm still waiting for some kind of recognition from Redbox and email telling me that my account has been accredited due...

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