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Netflix

Telecommunications
  • 2 ISSUES RESOLVED
  • 1128 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 7
  • Convenience 4
  • That netflix has an order system 3
  • Orange is the new black 3
  • Lots of variety 3

Customers don't like

  • Streaming interruptions4
  • Took off the most popular shows2
  • Taking wizards of waverly place2
  • Netflix self-destructing2
  • False charges2
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Hulu

Telecommunications
  • 1 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.5M AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Shows 10
  • Price 7
  • Old hulu 5
  • Old format 5
  • Easy access to shows i watched 4

Customers don't like

  • Poor quality service7
  • New ui5
  • Intrusive ads4
  • Ads with paid subscription4
  • Ads4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1378491

Love Netflix directory....hate Hulu's new directory....it wasn't broken....it is now....

Anonymous
#1354694

Hate new format , who was the genius who thought that up .Not good at all .

I did like hulu ,not anymore....