PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
Hulu

Netflix and Hulu Overview

Total reviews
2056
2147
Company responses
0
0
Issues resolved
3
5

Netflix and Hulu Consumer Ratings

Rank
87 out of 1428 in Telecommunications category
125 out of 1428 in Telecommunications category
Customer service
83 in category
94 in category
Website
91 in category
183 in category
Diversity of Products or Services
99 in category
100 in category
Price Affordability
99 in category
106 in category

Netflix and Hulu Rating Details

Customer service
2 (496 reviews)
1.8 (889 reviews)
Reviewer's quote

...their answer back to me was "ok then!" Poor customer service!!!..

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...Customer service is tremendous. THANKS to both of those individuals. That is what will keep me a HULU subscriber...

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Website
2.4 (467 reviews)
1.9 (951 reviews)
Reviewer's quote

...Tried logging in on website to check account and cant get in. Says there is no account with my email. I have never had an issue with Netflix...

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Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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Diversity of Products or Services
2.2 (400 reviews)
2.2 (851 reviews)
Reviewer's quote

...based on telling me I could stream from more than one TV at no extra charge and as long as I remained a subscriber my price would NOT go up nor would my services change. They have on BOTH counts I'm now forced to pay $5 more per month to stream more than one tv at a time and the price I pay is going up to 10....

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The "catch phrase" promos run hundreds of times every day. People hate them. Hulu doesn't care. Their attitude is, "Perhaps you would care to avail yourself of one of the many alternative services". The service I'm moving to has buffering issues on my system, which Hulu doesn't. This is no more...

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Price Affordability
2.9 (388 reviews)
2.8 (893 reviews)
Reviewer's quote

...Netflix keeps raising prices yet doesn't add worthwhile programming to offset the price hike. I was annoyed when South Park went away. Then Family Guy, the show I used to fall asleep to, also went away...

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...For the price Hulu charge for their services, the commercials should not be so often, in clusters, and they only seem to have 3 commercials. Their prices went from $12 to $55 per month. Steep jump to constantly having issues with their service and repeat advertising every 10 minute...

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Netflix and Hulu Pros and Cons

Pros
  • What netflix used to be
  • I love netflix
  • Convenience
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • Money being taking from my acct with no warning
  • False charges
  • Poor quality service
  • New ui
  • Bad customer service

Netflix and Hulu Most Positive Reviews

Top rated reviews
5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Well first of all the classics suite life of Zack and Cody and suite life of Zack and Cody on deck really? And Corey in...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Netflix and Hulu Most Critical Reviews

Lowest rated reviews
1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

We have tried everything…new router, cable guy, etc. to get Netflix to stream. We now have terrible sound and picture. ...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Netflix and Hulu Latest Reviews

Recent published reviews
No votes

They refunded the amounts after your email, but there has been no explanation from Netflix.

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No votes

So we have 2 HULU LIVE accounts in our house and for some reason it keeps charging both accounts when the one should be...

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No votes

Why new account open please detail

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5

I can't find what I am looking for. I guess I will cancel my account. Very disappointed. No instructions on how to use...

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Netflix and Hulu Products and Services

Most reviewed product and services
  • Netflix Streaming Service (252 reviews)
  • Netflix Account (219 reviews)
  • Netflix Subscription (123 reviews)
  • Hulu Streaming Service (677 reviews)
  • Hulu Watchlist (216 reviews)
  • Hulu Commercial (108 reviews)