PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
2.3
Hulu
2.1
Netflix
Hulu

Netflix and Hulu Overview

Total reviews 2381 2540
Company responses 0 0
Issues resolved 4 5

Netflix and Hulu Consumer Ratings

Rank
101 out of 1645 in Telecommunications category
143 out of 1645 in Telecommunications category
Customer service
107 in category
118 in category
Website
102 in category
203 in category
Diversity of Products or Services
108 in category
113 in category
Price Affordability
119 in category
131 in category

Netflix and Hulu Rating Details

Customer service
2 (579 reviews)
1.8 (1053 reviews)
Reviewer's quote

I am very frustrated because not one customer service person is able to help me. All I want is either money back or credit to my account. You, Netflix, has agreed that my account was fraudulently charged, so why do you get to keep my money? I have been called "silly' by a chat rep because I did not...

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...The customer service rep said there wasnt so I cancelled subscription..

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Website
2.4 (543 reviews)
1.9 (1084 reviews)
Reviewer's quote

the fact you have cuties still on your website is disgusting. I bet you've had some new signs ups since this came out haven't you? Neflix is now *** central good job Neflix. I shall be cancelling my netflix..

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HULU has press releases and CURRENT documentation on their website stating they offer live/on demand for ViacomCBS owned networks. I asked if CBS was truly included in the $65/mo HULU live service and I was assured yes, CBS live/on-demand is included. 2 weeks on the $65/mo HULU live service our...

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Diversity of Products or Services
2.3 (480 reviews)
2.2 (992 reviews)
Reviewer's quote

I am so unhappy with Netflix because it's ok to pay your monthly services but when it comes to provide the already paid service, Netflix refused to help me as a customer. I believe that they're somehow trying to get away with the poor service online due to the pandemic time that we are going...

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...Which has lead me to look for other streaming services..

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Price Affordability
2.9 (477 reviews)
2.7 (1035 reviews)
Reviewer's quote

...Seriously, raise the price and service goes to shit!!!, ..

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...And they keep raising the price without informing you..

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Netflix and Hulu Pros and Cons

Pros
  • Movies and series
  • What netflix used to be
  • Lots of variety
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • Money being taking from my acct with no warning
  • Poor service
  • Bad customer service
  • Poor quality service
  • New ui

Netflix and Hulu Most Positive Reviews

Top rated reviews
5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Well first of all the classics suite life of Zack and Cody and suite life of Zack and Cody on deck really? And Corey in...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Netflix and Hulu Most Critical Reviews

Lowest rated reviews
1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

We have tried everything…new router, cable guy, etc. to get Netflix to stream. We now have terrible sound and picture. ...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Netflix and Hulu Latest Reviews

Recent published reviews
No votes

THIS IS STILL HAPPENING!!! The bank doesn't know what to do about this blatant fraud! The amount is $20.15 so most peopl...

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1

HULU has press releases and CURRENT documentation on their website stating they offer live/on demand for ViacomCBS...

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3.4

You are IMPOSSIBLE to deal with ! I'm paying for something I'm not getting. I cannot log into my account. Your Customer...

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2.1

The representative that helped me was a saint. I spent a week with my TV programs, and they had stopped altogether.
I am...

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