PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
2.5
Hulu
2.6
Netflix
Hulu

Netflix and Hulu Overview

Total reviews 8465 14692
Company responses 0 0
Issues resolved 141 179

Netflix and Hulu Consumer Ratings

Rank
165 out of 3559 in Media category
150 out of 3559 in Media category
Customer service
131 in category
124 in category
Website
158 in category
171 in category
Price Affordability
175 in category
153 in category
Diversity of Products or Services
161 in category
139 in category

Netflix and Hulu Rating Details

Customer service
2.3
(2806 reviews)
2.4
(5910 reviews)
Reviewer's quote

...I called three different people in customer service. Not one could help me and I spent 3 hours on the phone. I had to go to the T-Mobile then have them fix it...

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...I have to call and sit on hold to get a hold of customer service. But I must say once I do reach someone they are always very helpful and very quick at their job. Its just the aggravation of having to do this once a month every month, and you never know when its gonna happen..

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Website
2.5
(2526 reviews)
2.4
(5272 reviews)
Reviewer's quote

...I went into the website and was not able to do it. There's no option for me to change it..

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Worst streaming service to manuver website. You follow instructions and it does not work. Would never recommend Hulu, service sucks!!!..

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Price Affordability
2.6
(2525 reviews)
2.7
(5285 reviews)
Reviewer's quote

...In three years you have doubled your price. Theyve gone up from $12. 95 to $22...

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...There is not a yearly discounted option with price $17. 99 a month, I really think they need a discount option for that product. The customer service rep was excellent and did my refund while I was on the phone with her, and it posted two days later...

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Diversity of Products or Services
2.5
(2473 reviews)
2.7
(5064 reviews)
Reviewer's quote

...Now that they have become the content police and they cant make there trillion dollars from poor people sharing there services I recommend not to bother and just read a book. They suck..

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If I continue to loose my service with Hulu I will close my account I'm 64 yrs old don't got time to call Costomer services every other day if it continues I'm going t close up my acc..

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Netflix and Hulu Pros and Cons

Pros
  • Good movies
  • Movies and series
  • Good shows
  • Good shows
  • No pros
  • Shows
Cons
  • Customer service
  • None i can think of
  • Too expensive
  • None at this time
  • Bad customer service
  • Poor customer service

Netflix and Hulu Most Positive Reviews

Top rated reviews
5

Prob loggin in tv not a part of household account I have an account and my parents have an account. And we both pay

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5

I have not been upset with HULU. Just didnt end up using the service as we thought we would. The cancellation process...

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5

I contacted customer service to cancel my account and the customer service representative was very helpful and...

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5

Love working with your staff. So pleasant and knowledgeable. Solved my issues with ease. Thank you for great staff.

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Netflix and Hulu Most Critical Reviews

Lowest rated reviews
1

I have been charged twice,thru my cable subscription and separately by me
Now I cant get on Netflix at all ?

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1

You dont help with questions asked I done called several times and no one has helped yet I requesting help to start a...

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1

Charging my bank acct WHY and I cant even get into d Netflix acct its bullshit,after subscribing at first month I...

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1

I dont give it answer it hangs up
Trying to cancel my ESPN plus and my Disney and Im not getting no answer. Thats why I g...

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Netflix and Hulu Latest Reviews

Recent published reviews
No votes

Want to talk to representative. Would like to start service. Please call me and talk to me about service

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4.3

I had login issues for several days but usually late in the evening. I was finally able to call around 8pm CST and my...

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No votes

Need the price of a year or 2 plan need the best deal for the plans you have not month to month not worth it

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No votes

I cant remember any passwords and am unable to reset. I just want hulu! I dont want to have to sign in on another one...

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