PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
Hulu

Netflix and Hulu Overview

Total reviews 2216 2303
Company responses 0 0
Issues resolved 3 5

Netflix and Hulu Consumer Ratings

Rank
94 out of 1460 in Telecommunications category
160 out of 1460 in Telecommunications category
Customer service
99 in category
110 in category
Website
100 in category
201 in category
Diversity of Products or Services
108 in category
110 in category
Price Affordability
118 in category
124 in category

Netflix and Hulu Rating Details

Customer service
2 (536 reviews)
1.8 (952 reviews)
Reviewer's quote

...their answer back to me was "ok then!" Poor customer service!!!..

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...Customer service is tremendous. THANKS to both of those individuals. That is what will keep me a HULU subscriber...

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Website
2.4 (501 reviews)
1.9 (1004 reviews)
Reviewer's quote

...Tried logging in on website to check account and cant get in. Says there is no account with my email. I have never had an issue with Netflix...

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Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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Diversity of Products or Services
2.2 (443 reviews)
2.2 (911 reviews)
Reviewer's quote

...based on telling me I could stream from more than one TV at no extra charge and as long as I remained a subscriber my price would NOT go up nor would my services change. They have on BOTH counts I'm now forced to pay $5 more per month to stream more than one tv at a time and the price I pay is going up to 10....

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The "catch phrase" promos run hundreds of times every day. People hate them. Hulu doesn't care. Their attitude is, "Perhaps you would care to avail yourself of one of the many alternative services". The service I'm moving to has buffering issues on my system, which Hulu doesn't. This is no more...

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Price Affordability
2.9 (437 reviews)
2.7 (945 reviews)
Reviewer's quote

...Netflix keeps raising prices yet doesn't add worthwhile programming to offset the price hike. I was annoyed when South Park went away. Then Family Guy, the show I used to fall asleep to, also went away...

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...For the price Hulu charge for their services, the commercials should not be so often, in clusters, and they only seem to have 3 commercials. Their prices went from $12 to $55 per month. Steep jump to constantly having issues with their service and repeat advertising every 10 minute...

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Netflix and Hulu Pros and Cons

Pros
  • What netflix used to be
  • Movies and series
  • Convenience
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • Money being taking from my acct with no warning
  • Poor service
  • Poor quality service
  • New ui
  • Bad customer service

Netflix and Hulu Most Positive Reviews

Top rated reviews
5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Well first of all the classics suite life of Zack and Cody and suite life of Zack and Cody on deck really? And Corey in...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Netflix and Hulu Most Critical Reviews

Lowest rated reviews
1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

We have tried everything…new router, cable guy, etc. to get Netflix to stream. We now have terrible sound and picture. ...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Netflix and Hulu Latest Reviews

Recent published reviews
2.2

Although I can access Netflix on my smartphone and laptop, I can no longer access it on my TV. I have called customer...

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2

Over and over agian I have waited for more episodes to appear for Ghost Advebtures, Ghost Nation etc and yet there have...

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No votes

I am not able to open Netflix app in my phone using my mobile data nor I can connect to Netflix help center. I tried...

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1.6

I am really disappointed in the quality of my Hulu streaming experience. My Hulu constantly stops and starts and jumps...

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Netflix and Hulu Products and Services

Most reviewed product and services
  • Netflix Streaming Service (254 reviews)
  • Netflix Subscription (132 reviews)
  • Netflix Tv Show (107 reviews)
  • Hulu Streaming Service (684 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (132 reviews)