PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
2.6
Netflix
2.5
Hulu
Netflix

Hulu and Netflix Overview

Total reviews 14692 8465
Company responses 0 0
Issues resolved 179 141

Hulu and Netflix Consumer Ratings

Rank
150 out of 3559 in Media category
165 out of 3559 in Media category
Customer service
124 in category
131 in category
Product or Service Quality
158 in category
146 in category
Price Affordability
153 in category
175 in category
Website
171 in category
158 in category

Hulu and Netflix Rating Details

Customer service
2.4
(5910 reviews)
2.3
(2807 reviews)
Reviewer's quote

...I have to call and sit on hold to get a hold of customer service. But I must say once I do reach someone they are always very helpful and very quick at their job. Its just the aggravation of having to do this once a month every month, and you never know when its gonna happen..

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...I called three different people in customer service. Not one could help me and I spent 3 hours on the phone. I had to go to the T-Mobile then have them fix it...

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Product or Service Quality
2.5
(5340 reviews)
2.5
(2449 reviews)
Reviewer's quote

...I was finally able to call around 8pm CST and my service rep was very helpful and very polite. I was super mad calling them with my login issues, and calmed down after the tech was able to support and clear my issue. Thank you Rehl..

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My service is poor and has been for almost 2 years. It constantly kicks me out and is super slow loading movies and shows. I've called in several times with no resolution..

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Price Affordability
2.7
(5285 reviews)
2.6
(2526 reviews)
Reviewer's quote

...There is not a yearly discounted option with price $17. 99 a month, I really think they need a discount option for that product. The customer service rep was excellent and did my refund while I was on the phone with her, and it posted two days later...

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...In three years you have doubled your price. Theyve gone up from $12. 95 to $22...

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Website
2.4
(5272 reviews)
2.5
(2527 reviews)
Reviewer's quote

Worst streaming service to manuver website. You follow instructions and it does not work. Would never recommend Hulu, service sucks!!!..

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...I went into the website and was not able to do it. There's no option for me to change it..

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Hulu and Netflix Pros and Cons

Pros
  • Good shows
  • No pros
  • Shows
  • Good movies
  • Movies and series
  • Good shows
Cons
  • None at this time
  • Bad customer service
  • Poor customer service
  • Customer service
  • None i can think of
  • Too expensive

Hulu and Netflix Most Positive Reviews

Top rated reviews
5

All my questions were answered in a friendly and professional manner. Speaking to a representative was very helpful

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5

Need my account number , I have a new tv forgot password {{Redacted}}

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5

Need tech help and why am i billed but can't get signed in whereas it was opening automatically after entering my email...

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5

Result my issue with no problem nice and polite customer service person, I would recommend my friends and family to...

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Hulu and Netflix Most Critical Reviews

Lowest rated reviews
1

You dont help with questions asked I done called several times and no one has helped yet I requesting help to start a...

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1

I cannot put Netflix on the ps5 or tv it says I have to reactivate my account even though I paid it the 11th of this...

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1

I dont give it answer it hangs up
Trying to cancel my ESPN plus and my Disney and Im not getting no answer. Thats why I g...

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1

Have fun with plimmdting stock after not allowing people to share passwords. Literally my parent's, so they will be...

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Hulu and Netflix Latest Reviews

Recent published reviews
4.3

I had login issues for several days but usually late in the evening. I was finally able to call around 8pm CST and my...

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1.3

My service is poor and has been for almost 2 years. It constantly kicks me out and is super slow loading movies and...

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No votes

I cant remember any passwords and am unable to reset. I just want hulu! I dont want to have to sign in on another one...

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No votes

Want to talk to representative. Would like to start service. Please call me and talk to me about service

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