PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
Netflix

Hulu and Netflix Overview

Total reviews
1974
1502
Company responses
0
0
Issues resolved
4
2

Hulu was first mentioned on PissedConsumer on Jan 26, 2012 and since then this brand received 1974 reviews. It is 472 reviews more than Netflix received since Apr 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hulu customer support team and Netflix customer service.

Hulu and Netflix Consumer Ratings

Rank
138 out of 1945 in Telecommunications category
92 out of 1945 in Telecommunications category
Website
189 in category
95 in category
Customer service
97 in category
68 in category
Price Affordability
106 in category
62 in category

According to consumer ratings and reviews, Netflix ranks 46 points higher in the Telecommunications category than Hulu. People gave Hulu 1.9 stars for Website criterion in Telecommunications category and it is 332 points higher than the worst rated brand in this category. At the same time, Netflix was rated 2.5 stars for Website criterion in this category and it is 426 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Netflix has a higher rating than Hulu. Regarding Price Affordability criterion, consumers gave Hulu 2.8 stars and it is 80% greater than other in category. Netflix however was rated 3.1 stars and it is 88% greater than other in category.

Hulu and Netflix Rating Details

Website
1.9 (893 reviews)
2.5 (349 reviews)
Reviewer's quote

...Have such a horrible website. Go to change password at support. hulu and it redirects you to their home site...

John S

...Their website says "Email update Needed" - NOT - it's their IT dept,, which they refer to as "Engineering". Under any name, it's still IT which never is at fault..

Ken W
Customer service
1.8 (831 reviews)
2 (367 reviews)
Reviewer's quote

Customer service was amazing and I enjoyed speaking with him..

Gisell

No one care about customer and customer care ph no was not working very bad experience with Netflix..

Cady
Price Affordability
2.8 (831 reviews)
3.1 (271 reviews)
Reviewer's quote

...Giving up the high cost of Cable TV may come with price, there may be no other way to get my locals other than cable or dish network. The internet is not advanced enough to provide a customer with whatever channels they may want for their local network TV channels..

Delaina

When I joined Netflix in 2013 for the price of 7. 99 per month, Netflix sales agent sold me their subscription based on telling me I could stream from more than one TV at no extra charge and as long as I remained a subscriber my price would NOT go up nor would my services change. They have on BOTH...

dee

Hulu and Netflix Pros and Cons

Pros
  • Shows
  • Old hulu
  • Price
  • What netflix used to be
  • Lots of variety
  • Use to love it
Cons
  • Poor quality service
  • New ui
  • Bad customer service
  • Customer service
  • Streaming interruptions
  • Money being taking from my acct with no warning

Hulu and Netflix Most Positive Reviews

Top rated reviews
5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

Hulu and Netflix Most Critical Reviews

Lowest rated reviews
1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

Hulu and Netflix Latest Reviews

Recent published reviews

Constant streaming issues. Sometimes show will stop for minutes and then shut down. So frustrating!

Read all 1974 reviews

I want log out this app, please

Read all 1502 reviews

Hulu and Netflix Products and Services

Most reviewed product and services
  • Hulu Streaming Service (650 reviews)
  • Hulu Watchlist (216 reviews)
  • Hulu Commercial (103 reviews)
  • Netflix Streaming Service (212 reviews)
  • Netflix Account (134 reviews)
  • Netflix Subscription (95 reviews)