PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hulu and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hulu
Netflix

Hulu and Netflix Overview

Total reviews 2243 2183
Company responses 0 0
Issues resolved 5 3

Hulu and Netflix Consumer Ratings

Rank
156 out of 1438 in Telecommunications category
98 out of 1438 in Telecommunications category
Website
190 in category
98 in category
Customer service
104 in category
92 in category
Price Affordability
121 in category
112 in category
Diversity of Products or Services
107 in category
106 in category

Hulu and Netflix Rating Details

Website
1.9 (983 reviews)
2.4 (496 reviews)
Reviewer's quote

Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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the fact you have cuties still on your website is disgusting. I bet you've had some new signs ups since this came out haven't you? Neflix is now *** central good job Neflix. I shall be cancelling my netflix..

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Customer service
1.8 (923 reviews)
2 (525 reviews)
Reviewer's quote

I spoke with a representative in customer service. She was going to credit my bank account for $43. 54 and $4...

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The customer service representative verified that it was in fact a phishing scam. And she has sent me an email so that I could forward the email I received to the phishing department at Netflix. Very satisfied..

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Price Affordability
2.7 (921 reviews)
2.9 (425 reviews)
Reviewer's quote

...It is too hard to use and not enough price spread over cable who has human support and is easy to navigate..

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When I joined Netflix in 2013 for the price of 7. 99 per month, Netflix sales agent sold me their subscription based on telling me I could stream from more than one TV at no extra charge and as long as I remained a subscriber my price would NOT go up nor would my services change. They have on BOTH...

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Diversity of Products or Services
2.2 (889 reviews)
2.2 (434 reviews)
Reviewer's quote

nothing but video freezing ,pixelation ,and bad quality , and their customer service is a joke ,but they know some customers in some areas have issues with fire tv and firesticks ,so its all amazons fault but none of my other services have the same issues..

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...I was so mad for refusing to help me I cancelled all services. Ridiculous customer service !..

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Hulu and Netflix Pros and Cons

Pros
  • Shows
  • Old hulu
  • Price
  • What netflix used to be
  • Movies and series
  • Convenience
Cons
  • Poor quality service
  • New ui
  • Bad customer service
  • Customer service
  • Money being taking from my acct with no warning
  • Poor service

Hulu and Netflix Most Positive Reviews

Top rated reviews
5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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5

Well first of all the classics suite life of Zack and Cody and suite life of Zack and Cody on deck really? And Corey in...

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Hulu and Netflix Most Critical Reviews

Lowest rated reviews
1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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1

We have tried everything…new router, cable guy, etc. to get Netflix to stream. We now have terrible sound and picture. ...

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Hulu and Netflix Latest Reviews

Recent published reviews
1

Constantly freezes/crashes, typically right after commercials.
Have to reload the app and watch the commercials again.

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No votes

Four payments out of my account why

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2.4

You never answered my phone call I had waited about 35 minutes

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No votes

Hi. If we can add friends from Netflix and see which movies everyone is watching from here, it would be nice for us and...

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Hulu and Netflix Products and Services

Most reviewed product and services
  • Hulu Streaming Service (678 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (131 reviews)
  • Netflix Streaming Service (252 reviews)
  • Netflix Account (219 reviews)
  • Netflix Subscription (131 reviews)