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Hulu

Entertainment
  • 1 ISSUES RESOLVED
  • 913 TOTAL REVIEWS
  • $1000.1M CLAIMED LOSSES
  • $10.4M AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Shows 11
  • Old hulu 9
  • Price 6
  • Television series content 5
  • Old content 4

Customers don't like

  • Poor quality service7
  • Ads and so much more4
  • Ads with paid subscription4
  • Intrusive ads4
  • Watchlist3
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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions5
  • Took off the most popular shows3
  • Poor slections2
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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