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Viasat

1.2
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 196 TOTAL REVIEWS
Rank
406 out of 1879
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:28
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
123 reviews
1.4
18 reviews
1.1
18 reviews

Hughes Network Systems

1.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 118 TOTAL REVIEWS
Rank
392 out of 1879
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
77 reviews
1.1
3 reviews
2
1 reviews

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Anonymous
#1441247

Hughes normally kept their speed the same while surfing the net. Viasat does not.

Sometimes there is no speed available and there is no weather interference or other factors; it just simply slows so pages time out instead of loading.

Hughes charges too much to work on their own equipment, even if the installation was faulty, and of course getting to talk to a supervisor is impossible until after you cancel their service. Frankly, there seems to be no good alternative for those of us who choose to live outside metro areas, but in my opinion, Hughes is the better of tow evils.

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