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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 112 TOTAL REVIEWS
Rank
388 out of 1844
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
72 reviews
1.2
2 reviews
2
1 reviews

Viasat

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 117 TOTAL REVIEWS
Rank
400 out of 1844
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    03:31
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
36 reviews
1
7 reviews
1.1
8 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Hughes Network Systems vs Viasat?

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Anonymous
#1441247

Hughes normally kept their speed the same while surfing the net. Viasat does not.

Sometimes there is no speed available and there is no weather interference or other factors; it just simply slows so pages time out instead of loading.

Hughes charges too much to work on their own equipment, even if the installation was faulty, and of course getting to talk to a supervisor is impossible until after you cancel their service. Frankly, there seems to be no good alternative for those of us who choose to live outside metro areas, but in my opinion, Hughes is the better of tow evils.

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