PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hughes Network Systems and Mediacom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hughes Network Systems
Mediacom

Hughes Network Systems and Mediacom Overview

Total reviews
121
752
Company responses
0
0
Issues resolved
1
1

Mediacom was first mentioned on PissedConsumer on Dec 29, 2007 and since then this brand received 752 reviews. It is 631 reviews more than Hughes Network Systems received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hughes Network Systems customer support team than with Mediacom customer service.

Hughes Network Systems and Mediacom Consumer Ratings

Rank
418 out of 1945 in Telecommunications category
302 out of 1945 in Telecommunications category
Customer service
287 in category
236 in category
Diversity of Products or Services
255 in category
212 in category
Product or Service Quality
291 in category
228 in category

According to consumer ratings and reviews, Mediacom ranks 116 points higher in the Telecommunications category than Hughes Network Systems. People gave Hughes Network Systems 1 stars for Customer service criterion in Telecommunications category and it is 277 points higher than the worst rated brand in this category. At the same time, Mediacom was rated 1.3 stars for Customer service criterion in this category and it is 328 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Mediacom has a higher rating than Hughes Network Systems. Regarding Product or Service Quality criterion, consumers gave Hughes Network Systems 1.2 stars and it is 51% worse than other in category. Mediacom however was rated 1.5 stars and it is 60% greater than other in category.

Hughes Network Systems and Mediacom Rating Details

Customer service
1 (22 reviews)
1.3 (239 reviews)
Reviewer's quote

This is a rural area with no other internet service available so the customer us at the mercy of HughesNet and their extremely poor internet and customer service. These people are legalized extortionists charging phenomenal prices for the least amount of dat transfer and the absolute poorest...

Glenn K

Terrible service and over priced..

RANDY C
Diversity of Products or Services
1.6 (20 reviews)
1.8 (203 reviews)
Reviewer's quote

Don't believe the Hughes Net commerial lies. From the first day they installed their internet service in our home it was the worst internet service we ever had. And thats including dial up. The service man had to come back in our home twice to try and fix problems with it . Luckily we caught him...

PissedConsumer1358109

I have been a Mediacom customer since Oct. 2016. Our service is supposed to be the ultimate, top of the line bundle for internet, cable TV, and phone. It is horrible! The internet is very sporadic, I won't be able to get a channel on the HD, and every time you call, it's a minimum of 30 minutes!...

Cynthia M
Product or Service Quality
1.2 (19 reviews)
1.5 (224 reviews)
Reviewer's quote

Hughes customer service advises us to write down call times but that is ridiculous because it's been happening for over 2 years now. We are waiting patiently for Spectrum to branch out from just 1/4 mile away and we will happily take our internet and phone service to them. We have no gripe with the...

Kenlyn

Ordered a package deal and when the equipment showed up before install I noticed that there was only equipment for 1tv. Called and was told the order only shows 1. Explained that when I ordered I told the lady I had 2 and she ask if I wanted another TiVo at additional cost. I ask I’m if I needed it...

Randall R

Hughes Network Systems and Mediacom Pros and Cons

Pros
  • Like what i imagine working with centurylink with
  • Customer service
  • Sales guy and manager
  • Drv and on demand when working
Cons
  • Customer service
  • Are a total scam
  • Always dial up speed
  • Poor customer service
  • Unable to resolve problem
  • No one resolves the problem

Hughes Network Systems and Mediacom Most Positive Reviews

Top rated reviews
No votes
5

I opted for Mediacom simply because they are the only company to provide 50Mbps internet in my area. Hence decided to go...

Hughes Network Systems and Mediacom Most Critical Reviews

Lowest rated reviews
1

Highest is a ripoff. I was told when ordering the service that I would have a data limit. I don't understand all that...

1

I signed a 2 year contract which was my first mistake. I was told my download internet speed would go from 30 MB to 50 M...

Hughes Network Systems and Mediacom Latest Reviews

Recent published reviews
1.7

I have been a customer of HughesNet satellite internet service since 2015 having purchased my own equipment. Over the co...

Read all 121 reviews

This company is the worst cable and wifi company in the whole country. We have filed them to the FCC for our wifi never...

Read all 752 reviews

Hughes Network Systems and Mediacom Products and Services

Most reviewed product and services
  • Hughes Network Systems Internet Service (77 reviews)
  • Hughes Network Systems Customer Care (3 reviews)
  • Hughes Network Systems Bundle (1 review)
  • Mediacom Internet Service (268 reviews)
  • Mediacom Tv Service (65 reviews)
  • Mediacom Customer Care (50 reviews)