PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Raymour and Flanigan and Huffman Koos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Raymour and Flanigan
Huffman Koos

Raymour and Flanigan and Huffman Koos Overview

Total reviews
446
161
Company responses
0
0
Issues resolved
1
0

Raymour and Flanigan was first mentioned on PissedConsumer on Feb 25, 2007 and since then this brand received 446 reviews. It is 285 reviews more than Huffman Koos received since May 7, 2009.

Raymour and Flanigan and Huffman Koos Consumer Ratings

Rank
273 out of 1896 in Furniture and Decor category
388 out of 1896 in Furniture and Decor category
Customer service
195 in category
311 in category
Product or Service Quality
227 in category
244 in category
Staff
143 in category
277 in category

According to consumer ratings and reviews, Raymour and Flanigan ranks 115 points higher in the Furniture and Decor category than Huffman Koos. People gave Raymour and Flanigan 1.5 stars for Customer service criterion in Furniture and Decor category and it is 414 points higher than the worst rated brand in this category. At the same time, Huffman Koos was rated 1.1 stars for Customer service criterion in this category and it is 298 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Raymour and Flanigan has a higher rating than Huffman Koos. Regarding Staff criterion, consumers gave Raymour and Flanigan 2.2 stars and it is 77% greater than other in category. Huffman Koos however was rated 1.5 stars and it is 55% greater than other in category.

Raymour and Flanigan and Huffman Koos Rating Details

Customer service
1.5 (99 reviews)
1.1 (64 reviews)
Reviewer's quote

...and I want all my money back plus the interest! Raymond should not be in business they are crooks taking advantage of innocent people with their fraudulent customer service scam taking messages stalling through the warranty giving hope never returning calls of taking care of major issues of paying customers....

Paula S

...I won't stand for BS customer service and follow up..

Damain
Product or Service Quality
1.6 (96 reviews)
1.5 (53 reviews)
Reviewer's quote

Poor Quality Furniture - Dishonest Company - Non-Existent Customer Service $6000 FOSTER LIVING ROOM SET We bought this set three years ago. Our household consists of my husband and myself - both over 55 years old and one declawed cat. After three years of normal wear and tear, this set has...

Rebecca S

...Worst customer service i have ever seen It is 2 months and still a broken couch. Any decent salesperson would have got on the phone and corrected this problem. Any buyers beware do not shop at this store ..

steven a
Staff
2.2 (83 reviews)
1.5 (63 reviews)
Reviewer's quote

my sofa and loveseat came and it only took 33 days! I will never shop there again!

PissedConsumer1698753

...We searched Huffman Koos and saw an Instagram post from one of their staff looking for “anyone with a truck” to do deliveries. They obviously don’t use a legitimate delivery company..

John C

Raymour and Flanigan and Huffman Koos Pros and Cons

Pros
  • Saleman
  • Salesperson
  • Layout of store
  • Havent seen a pro yet
  • Style of the product
  • Salesperson dependable and helpful
Cons
  • Terrible customer service
  • Inferior furniture
  • Lack of responsibility by company
  • Customer service
  • Entire experience
  • Customer service and delivery and quality

Raymour and Flanigan and Huffman Koos Most Positive Reviews

Top rated reviews
5

Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...

5

Sale person was great but 7 month later still don't recive my forniture costumer service is bad no one give you and...

Raymour and Flanigan and Huffman Koos Most Critical Reviews

Lowest rated reviews
1

I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...

1

On 07/15, purchased the Sandwaves bedroom set, & reclining sofa sets. Our platform bed began curving in the middle...

Raymour and Flanigan and Huffman Koos Latest Reviews

Recent published reviews
1

Raymour sold me a $4072.98 inadequate deteriorating bedroom set. I purchased a 5-year protection plan. My calls and comp...

Read all 446 reviews
2.5

bought an expensive sectional to find a problem with the corner piece seat. there's a protrusion in the center and...

Read all 161 reviews

Raymour and Flanigan and Huffman Koos Products and Services

Most reviewed product and services
  • Raymour And Flanigan Sofa (85 reviews)
  • Raymour And Flanigan Delivery Service (51 reviews)
  • Raymour And Flanigan Customer Care (25 reviews)
  • Huffman Koos Delivery Service (27 reviews)
  • Huffman Koos Furniture Set (18 reviews)
  • Huffman Koos Customer Care (15 reviews)