PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hudsons Furniture and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hudsons Furniture
Rooms To Go

Hudsons Furniture and Rooms To Go Overview

Total reviews 232 2849
Company responses 5 0
Issues resolved 3 28

Hudsons Furniture and Rooms To Go Consumer Ratings

Rank
522 out of 2270 in Furniture and Decor category
442 out of 2270 in Furniture and Decor category
Customer service
451 in category
389 in category
Reliability
430 in category
389 in category
Exchange, Refund and Cancellation Policy
465 in category
369 in category
Product or Service Quality
483 in category
428 in category

Hudsons Furniture and Rooms To Go Rating Details

Customer service
1.3
(84 reviews)
1.4
(1043 reviews)
Reviewer's quote

I contacted customer service, and I am still waiting for an answer. What is pathetic is that I contacted two different salespersons at the store, including the one who sold me the furniture, and ask to speak with the store manager, and they both informed me that store manager was in a meeting and...

Read full review

...customer service no answers..

Read full review
Reliability
1.3
(80 reviews)
1.4
(876 reviews)
Reviewer's quote

Ill never shop here after reading the reviews I suggest those that have had bad experiences here to try Baers furniture. Im very happy with their products and customer service.

Read full review

bought matteess firm rooms to go in 2017, after 3 years there was a sag in the matteess, they came out, said it was bad, so they replaced it, now, 3 years later, same issue. I go to rooms to go, they dont have a comparable mattress, so the closest comparable is 600$ more, plus tax and delivery!i...

Read full review
Exchange, Refund and Cancellation Policy
1.2
(79 reviews)
1.4
(858 reviews)
Reviewer's quote

...3 weeks later i cancelled it and jumped thru so many hoops to get my refund. Finally my persistance made it to the regional who was very apologetic and took care of it..

Read full review

I then asked if they would exchange the stone color chair for the red one but it was the same thing. I would end up paying nearly $400 to return or exchange a new chair. A company such as Rooms To Go, with spokeswomen such as Cindy Crawford, Sofia Vergara, or Julianne Hough, I would think that they...

Read full review
Product or Service Quality
1.4
(78 reviews)
1.5
(910 reviews)
Reviewer's quote

...Had a service rep come out and he verified this . Hudsons refuses to take it back!..

Read full review

...Customer service was lousy. I emailed owner and called Florida. No help at all! Now the leather couch is coming apart...

Read full review

Hudsons Furniture and Rooms To Go Pros and Cons

Pros
  • Furniture
  • Really nice sales peeople
  • Man who delivered furniture was nice and professional
  • Sales representative
  • Good price
  • Attentive sales person
Cons
  • Customer service
  • Service
  • Lack of customer service and quality of goods
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

Hudsons Furniture and Rooms To Go Most Positive Reviews

Top rated reviews
4.7

I was really impressed with the service we got at Hudson's...North Tampa store. We didn't know what we wanted to do with...

Read full review
5

Purchased fortega service plan on bedroom salesperson did not include nightstands. Told it was my fault for not...

Read full review
4.4

Product ordered never came or a call about it's delivery. 3 weeks later i cancelled it and jumped thru so many hoops to...

Read full review
5

I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....

Read full review

Hudsons Furniture and Rooms To Go Most Critical Reviews

Lowest rated reviews
1

We bought a head board side rails foot board. We had are new five days when at two in the morning the bed fell apart dro...

Read full review
1

My recliner is falling apart after only 1 1/2 yrs. Rooms to Go was contacted, sent pictures, and called; they steadfastl...

Read full review
1

I purchased a beautiful $1200 TV stand from Hudsons Furniture in Lakeland, FL in December 2014. At the same time I also...

Read full review
1

they should deliver my mattress weeks ago its ben *** dealing with them . i have waited all day lone for them and no...

Read full review

Hudsons Furniture and Rooms To Go Latest Reviews

Recent published reviews
1

My first mistake of the year was the day I decided to stop in Hudsons Furniture thinking a FAMILY!!! Owned business...

Read full review
No votes

I have gotten one bill on my purchase. I have received any more and I DO NOT want to do paperless. Thank you

Read full review
3

Ill never shop here after reading the reviews I suggest those that have had bad experiences here to try Baers...

Read full review
No votes

Brand new white leather sofa and love seat by the Drew brothers. Sections are turning reddish-pink. The service rep....

Read full review