PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huddle House and Waffle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huddle House
Waffle House

Huddle House and Waffle House Overview

Total reviews
678
1590
Company responses
0
0
Issues resolved
1
4

Waffle House was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1590 reviews. It is 912 reviews more than Huddle House received since Feb 16, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Huddle House customer support team and Waffle House customer service.

Huddle House and Waffle House Consumer Ratings

Rank
62 out of 1382 in Fast Food category
109 out of 5046 in Cafes, Restaurants and Bars category
Customer service
37 in category
99 in category
Staff
59 in category
133 in category
Location
38 in category
105 in category

Huddle House and Waffle House Rating Details

Customer service
1.7 (317 reviews)
1.9 (706 reviews)
Reviewer's quote

...The Cook's Crystal customer after he went ahead and defending them. the manager that was in charge on that day was Arizona and all he did. wias sit in the office...

Angela M

Customer service rep actually answered the phone and we spoke as to the issue. Hopefully it will get resolved in a timely manner. Rap music is not an issue per say, it’s the language that the thugs who pretend that foul language is music, is an issue...

Briah
Staff
1.6 (295 reviews)
1.8 (688 reviews)
Reviewer's quote

...The staff needs training. This place has gone down hill..

Deztiny

Was ignored order was not taken until asked several times for help , then the staff prepared other guest orders who arrived later then we arrived. Began to debate about who would make our order And 30min later still no service. Still waiting for order..

Almeta
Location
2.9 (271 reviews)
3.1 (626 reviews)
Reviewer's quote

I don’t even go to the location in New Orleans anymore Because there is usually only one employee for serving and cooking. The location in Laplace Is terrible service also. I had to walk out before and on my last visit I didn’t even leave a tip...

Hildagarde

...location and constantly hear other patrons complaining as well! HELP..

PissedConsumer1723119

Huddle House and Waffle House Pros and Cons

Pros
  • Dissatisfied
  • Waitresses
  • Employes
  • Clean
  • See review
  • Nonthing
Cons
  • Service
  • Customer service
  • Unconcerned waitress
  • Customer service
  • Way i was treated
  • Service

Huddle House and Waffle House Most Positive Reviews

Top rated reviews
5

Went to huddle house in pineville,la. Waitress name brandi was very rude wouldnt smile or evven waint on customers...

5

While on business trip, I visited location on College Dr Baton Rouge. The worker Arielle Lewis was very very rude to my...

Huddle House and Waffle House Most Critical Reviews

Lowest rated reviews
1

They tell me that kids have to be present at time of pickup to order off kids menu when I'm picking up for 3 families...

1

Poor service at a new waffle house location in Richmond Va. off midlothian turnpike. Waitress had us wait 20min before...

Huddle House and Waffle House Latest Reviews

Recent published reviews
2

We went to huddle house on crystal river fl. From minute we got there we should of left. 4 tables with peopl eating...

Read all 678 reviews

I can't log into my account at wafflehouse.com because I forgot my password and the email and phone number associated...

Read all 1590 reviews

Huddle House and Waffle House Products and Services

Most reviewed product and services
  • Huddle House Customer Care (96 reviews)
  • Huddle House Manager (79 reviews)
  • Huddle House Waiter (60 reviews)
  • Waffle House Customer Care (290 reviews)
  • Waffle House Waiter (161 reviews)
  • Waffle House Manager (145 reviews)