PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huddle House and Waffle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huddle House
Waffle House

Huddle House and Waffle House Overview

Total reviews 769 1777
Company responses 0 0
Issues resolved 1 5

Huddle House and Waffle House Consumer Ratings

Rank
65 out of 671 in Fast Food category
109 out of 2640 in Cafes, Restaurants and Bars category
Customer service
39 in category
110 in category
Location
37 in category
105 in category
Diversity of Products or Services
65 in category
121 in category
Price Affordability
56 in category
64 in category

Huddle House and Waffle House Rating Details

Customer service
1.7 (346 reviews)
1.9 (782 reviews)
Reviewer's quote

...Customer service means nothing at this place. I am sitting in the parking lot sending this message & theyre still closed. Please fix our huddle house we like it...

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Horrible customer service 984 they would not answer the phone cuz they said they only had 20 minutes left on this shift when I walked in there was no one there as being as being greeted at the register the cashier was very rude..

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Location
2.9 (296 reviews)
3.1 (688 reviews)
Reviewer's quote

The huddle house in our area is running out of product, for 2 weeks straight we have went into the Wise, VA location and attempt to order and receive apologies from the waitress and assistant manager because they are out of the items I ordered, as I am a manager in food service myself this looks...

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...Is there a way to have my checks mailed or diposited on a card and could i possibly start working at a different location please..

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Diversity of Products or Services
2.2 (276 reviews)
2.7 (664 reviews)
Reviewer's quote

...It’s a horrible work environment and the services keeps getting worse because employees are treated like trash. NEEDS TO BE ADDRESSED. Look into Florala’s huddle house...

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...drink but no body asking for my food order really bad service when everybody was sitting there just talking I see the Cook lady in the other three personal services just sitting doing nothing when the customers waiting get a orden That’s why I think it’s a really bad services for the customers Thank you for your attention and be sure talked with employers to attend it the right way to the...

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Price Affordability
2.6 (274 reviews)
3.1 (651 reviews)
Reviewer's quote

...I didn't ask ahead about price. That's abuse..

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...Expecting Corporate Waffle House to do something like reimburse the price of the meal plus pain and suffering. Manager to be fired and written apology..

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Huddle House and Waffle House Pros and Cons

Pros
  • Dissatisfied
  • Waitresses
  • Good food
  • Clean
  • Usually good food
  • Nice place
Cons
  • Customer service
  • Service
  • Bad service
  • Customer service
  • Service
  • Way i was treated

Huddle House and Waffle House Most Positive Reviews

Top rated reviews
5

Come in to Huddle House to eat breakfast at 3:30am on February 14 2015 and sat here for 22 minutes before the waitress...

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5

While on business trip, I visited location on College Dr Baton Rouge. The worker Arielle Lewis was very very rude to my...

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5

Went to huddle house in pineville,la. Waitress name brandi was very rude wouldnt smile or evven waint on customers...

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5

When I used to smoke, and they allowed smoking, I could not ever get past half my cigarette before my meal, perfectly...

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Huddle House and Waffle House Most Critical Reviews

Lowest rated reviews
1

They tell me that kids have to be present at time of pickup to order off kids menu when I'm picking up for 3 families...

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1

Poor service at a new waffle house location in Richmond Va. off midlothian turnpike. Waitress had us wait 20min before...

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1

Went to eat, woman forgot to come bk & take our order finally got to order, food was cold when served, also,...

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1

Xmas night,eating at waffle,service was so bad,the place was filthy,food was all over floor,customer came in with a...

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Huddle House and Waffle House Latest Reviews

Recent published reviews
3

That place is doing so much wrong and I'm missing 2 paychecks they won't give me.

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No votes

A employee left her *** needle in the bathroom.My son and his girlfriend went there to eat. She went in and saw it and...

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1

arrived here before 10:30, order finally taken at 10:50....now 6 orders waiting to be filled. may have good management,...

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2.4

No service, i was turned away while the doors were unlocked at 2 locations within 3 miles of each other

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Huddle House and Waffle House Products and Services

Most reviewed product and services
  • Huddle House Customer Care (104 reviews)
  • Huddle House Manager (85 reviews)
  • Huddle House Waiter (64 reviews)
  • Waffle House Customer Care (300 reviews)
  • Waffle House Waiter (168 reviews)
  • Waffle House Manager (152 reviews)