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Huawei

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $60.6K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Phone when it worked 2
  • Telephone rep friendly 1
  • Google product 1
  • Excellent quality camera 1
  • Design and build quality 1

Customers don't like

  • Poor customer service when having a probem with their product6
  • Upset and unhappy customer4
  • Awful customer service4
  • No followup3
  • Warranty service2
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Samsung Electronics

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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