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Huawei

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $61.1K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Phone when it worked 3
  • Design and build quality 2
  • Telephone rep friendly 1
  • Google product 1
  • Excellent quality camera 1

Customers don't like

  • Upset and unhappy customer6
  • Poor customer service when having a probem with their product6
  • Awful customer service4
  • Unwillingness to resolve the issue3
  • No followup3
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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 755 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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