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Huawei

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $59.7K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Telephone rep friendly 1
  • Phone when it worked 1
  • Google product 1
  • Excellent quality camera 1
  • Design and build quality 1

Customers don't like

  • Poor customer service when having a probem with their product4
  • Upset and unhappy customer3
  • No followup3
  • Warranty service2
  • Total lack of product support2
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 714 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $495 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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