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HTC

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $623 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Htc vive at the beginning 1
  • Appearance of unit 1

Customers don't like

  • Customer care3
  • Quality of communication with the support2
  • Quality check2
  • Never ever buy htc again2
  • Employee ethics2
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 714 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $495 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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