Hsbc Mortgage Services vs Seterus

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Hsbc Mortgage Services

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • None 1
  • Walking away from the place 1

Customers don't like

  • Initial call center for hsbc1
  • Length of process1
  • Questions were not answered1
  • Run a round1
  • Sent me fraudulent doc added aig1

Products by Hsbc Mortgage Services

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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $5.4M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Total nitemare 14
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service20
  • Never getting responses18
  • Do not honor agreement14
  • Incompetent and rude agents12
  • Ignorance11

Products by Seterus

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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