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Hsbc Bank Usa

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • support 1
  • Walking away from the place 1

Customers don't like

  • Lack of information3
  • Hsbc3
  • Unprofessional2
  • Received a form letter with their excuses 4 the holding time2
  • Poor client relations2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1337 TOTAL REVIEWS
  • $9.2M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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