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Hsbc Bank Usa
Nationstar Mortgage

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hsbc Bank Usa

Hsbc Bank Usa

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 243 TOTAL REVIEWS
Rank
135 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Interest Rate
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    65
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    04:39
  • ISSUES RESOLVED
    6%
Top Products and Services
1.5
21 reviews
1.3
5 reviews
Nationstar Mortgage

Nationstar Mortgage

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 482 TOTAL REVIEWS
Rank
186 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Interest Rate
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    417
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:03
  • ISSUES RESOLVED
    24%
Top Products and Services
1.4
199 reviews
1.2
50 reviews
1.1
49 reviews

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Anonymous
#1326578

re: nationstar. i was only 19 days late on paying my mortgage and they sent a guy to my house to take pictures for a forclosure and charged me for it.

when i called about it, they said the lender "Chase" told them to do it.

I tried to get a Harp, i was denied and told by Brent Johnson because i an currently not getting unemployment or disability or not going threw a divorce. I told him, i am self employed, a single woman over 50 yrs old.

because of the economy my small business has failed. he told me i need to get a job at a fast food company.

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