Hrb Digital vs TaxAct

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Hrb Digital

Tax services
  • 2 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Tax preparer 7
  • Customer service 3
  • Technology 2
  • Tax guy jerry k carter 1
  • Tax software 1

Customers don't like

  • Charges14
  • Service10
  • Inexperienced tax preparer9
  • Terrible Tax program7
  • Customer service6

Products by Hrb Digital

No items

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TaxAct

Tax services
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $729 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability

No items

Customers don't like

  • Lack of customer service3
  • Customer service3
  • Failure at the most critical point in the whole process2
  • No staff no customer service2
  • It was all bad2

Products by TaxAct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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