PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TaxSlayer and Hr Block as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TaxSlayer
Hr Block

TaxSlayer and Hr Block Overview

Total reviews
43
1181
Company responses
0
0
Issues resolved
0
6

TaxSlayer and Hr Block Consumer Ratings

Rank
10 out of 219 in Taxes category
29 out of 219 in Taxes category
Reliability
10 in category
20 in category
Product or Service Quality
9 in category
23 in category
Diversity of Products or Services
9 in category
20 in category
Value for money
10 in category
21 in category

TaxSlayer and Hr Block Rating Details

Reliability
2.3 (15 reviews)
1.5 (282 reviews)
Reviewer's quote

I filed with taxslayer and they agreed to draft payment out of return. Because of covid they decided to draft my account anyway. They sent me an email telling me they were gonna draft on the 19th. They tried on the 13th. Then twice more. Causing two overdraft charges. And the question onmf how you...

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I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke. My unemployment is linked to this card along with stimulus, this is the only reason I havent cut the card up , This isnt the first time theyve withheld my money.

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Product or Service Quality
2.4 (15 reviews)
1.5 (280 reviews)
Reviewer's quote

Pay for service and tax return was rejected and unable to finish because I don't know something about an IP PIN that I never received..

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Customer service is ridiculous not even the brick and mortar office workers could get a phone number or any type of contact to resolve my issue from them. Very disappointed and frustrated at this point. Don't trust H&R Block with your funds, the company is totally gone under with their...

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Diversity of Products or Services
2.7 (13 reviews)
1.7 (297 reviews)
Reviewer's quote

Need my last year tax return

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Paid more than $100 worth of services. I still need to mail my own taxes because you refuse to pay postage. I was told there was no e-file only after I had completed payment...

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Value for money
2.4 (12 reviews)
1.4 (249 reviews)
Reviewer's quote

Money never came , it's been passed 21 days..

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...that i think i know how to add and subtract and pretty much let her know what a *** she was finally she says calling supervisor as i am on hold magically my money has added bck to my account she comes back saying some off the wall *** and then says u still want supervisor well yes i do line starts ringing no one answers i let it ring bout ten...

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TaxSlayer and Hr Block Pros and Cons

Pros
  • Pwrsistance
  • Tax preparer
  • Customer service
  • Accountant who prepared my taxes
Cons
  • Are affiliated with green dot
  • Refund now loan is a lie
  • Gall to try turning this into survey for you
  • Customer service
  • Inexperienced tax preparer
  • No refund after error

TaxSlayer and Hr Block Most Positive Reviews

Top rated reviews
5

i need to talk to somebody bout why when i enter my phone to sent my e file number to it in a text i cant do it to...

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5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

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4.9

Yes it was resolved I had the wrong amount when checking my refund my mistake

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5

Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...

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TaxSlayer and Hr Block Most Critical Reviews

Lowest rated reviews
1

I file my tax return through the app! my information is now missing even though I got the confirmation that it was...

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1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

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1

Money never came , it's been passed 21 days

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1

I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...

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TaxSlayer and Hr Block Latest Reviews

Recent published reviews
No votes

I need my aig number and i cant get into my acct please help me i live in Cincinnati ohio

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1.2

I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke....

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No votes

I do my taxes every year and i really dnt knw hw to get in so i could reset my username and passed

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No votes

I need to cancel my card#5111 6514 1059
2039

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TaxSlayer and Hr Block Products and Services

Most reviewed product and services
  • Taxslayer Tax Return (9 reviews)
  • Hr Block Tax Preparation (139 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (51 reviews)