PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hr Block and TaxSlayer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hr Block
TaxSlayer

Hr Block and TaxSlayer Overview

Total reviews 1183 37
Company responses 0 0
Issues resolved 6 0

Hr Block and TaxSlayer Consumer Ratings

Rank
31 out of 221 in Taxes category
11 out of 221 in Taxes category
Customer service
23 in category
10 in category
Price Affordability
20 in category
10 in category
Diversity of Products or Services
20 in category
10 in category
Website
23 in category
10 in category

Hr Block and TaxSlayer Rating Details

Customer service
1.5 (350 reviews)
2.5 (11 reviews)
Reviewer's quote

...Customer Service is down right sickening and unprofessional..

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...So I called their customer service line which is not toll free. I was told by customer service "You didn't receive a high enough refund amount to qualify. " Ok so I cannot get a loan for 500...

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Price Affordability
1.5 (301 reviews)
2.5 (11 reviews)
Reviewer's quote

If you visit a retail establishment, expect that your taxes will be done correctly but also expect to get screwed on price. Tax pros are required to sell useless extras like Tax Identity Shield and Peace of Mind. Also expect a sales pitch for the Emerald Card, and a sales pitch to have the fees...

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I filed with taxslayer and they agreed to draft payment out of return. Because of covid they decided to draft my account anyway. They sent me an email telling me they were gonna draft on the 19th. They tried on the 13th. Then twice more. Causing two overdraft charges. And the question onmf how you...

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Diversity of Products or Services
1.7 (299 reviews)
2.9 (11 reviews)
Reviewer's quote

There is no reason why I was charged for unsolicited HR Block deluxe services for additional form/ calculation to calculate AMT. I would like a full refund of $50 charged for state tax refund and federal fund filing fees and any other associated costs and unsolicited service but have found it is...

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I filed through taxslayer and agreed to have the payment taken out of my return. Then they sent a letter saying they would draft my account on May 19th without return. Then they tried on the 19th. Taxslayer sucks and I will go back to turbo and stay

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Website
1.8 (299 reviews)
2.8 (10 reviews)
Reviewer's quote

...GOV website that they've even been received! I paid $114. 00 and for what?..

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You have a wrong email and my login does not work now that I efiled my return with no copy of it. What a joke. The Irs did not receive it.

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Hr Block and TaxSlayer Pros and Cons

Pros
  • Tax preparer
  • Customer service
  • Technology
  • Pwrsistance
Cons
  • Customer service
  • Inexperienced tax preparer
  • No refund after error
  • Are affiliated with green dot
  • Refund now loan is a lie
  • Gall to try turning this into survey for you

Hr Block and TaxSlayer Most Positive Reviews

Top rated reviews
5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

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5

i need to talk to somebody bout why when i enter my phone to sent my e file number to it in a text i cant do it to...

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5

Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...

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4.9

Yes it was resolved I had the wrong amount when checking my refund my mistake

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Hr Block and TaxSlayer Most Critical Reviews

Lowest rated reviews
1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

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1

I file my tax return through the app! my information is now missing even though I got the confirmation that it was...

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1

I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...

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1

I didnt call or text you are filled any return with you if there is one on file please contact me
Thank you Billie Collin...

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Hr Block and TaxSlayer Latest Reviews

Recent published reviews
1

I was double charged for my advance. I called in April because due to the pandemic I received a stimulus the took my...

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No votes

I need my aig number and i cant get into my acct please help me i live in Cincinnati ohio

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1.9

I have tried three times to call the help line and have been disconnected each due to a high influx of calls. I am...

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No votes

I do my taxes every year and i really dnt knw hw to get in so i could reset my username and passed

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Hr Block and TaxSlayer Products and Services

Most reviewed product and services
  • Hr Block Tax Preparation (139 reviews)
  • Hr Block Tax Refund (53 reviews)
  • Hr Block Emerald Prepaid Card (51 reviews)
  • Taxslayer Tax Return (9 reviews)