PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hr Block and Tax Defense Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hr Block
Tax Defense Network

Hr Block and Tax Defense Network Overview

Total reviews
1181
91
Company responses
0
6
Issues resolved
6
1

Hr Block and Tax Defense Network Consumer Ratings

Rank
29 out of 219 in Taxes category
41 out of 219 in Taxes category
Customer service
23 in category
28 in category
Price Affordability
19 in category
29 in category
Diversity of Products or Services
20 in category
30 in category
Website
23 in category
20 in category

Hr Block and Tax Defense Network Rating Details

Customer service
1.5 (349 reviews)
1.3 (24 reviews)
Reviewer's quote

Customer service is ridiculous not even the brick and mortar office workers could get a phone number or any type of contact to resolve my issue from them. Very disappointed and frustrated at this point. Don't trust H&R Block with your funds, the company is totally gone under with their...

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Ultimately having to go " Customer service" or whatever they call the scharade department, they have someone in "upper management" convince me that they had contacted the IRS and claimed my debt to the IRS uncollectable. I was thrilled until recently talking with a representative from the IRS and...

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Price Affordability
1.5 (300 reviews)
1.1 (20 reviews)
Reviewer's quote

If you visit a retail establishment, expect that your taxes will be done correctly but also expect to get screwed on price. Tax pros are required to sell useless extras like Tax Identity Shield and Peace of Mind. Also expect a sales pitch for the Emerald Card, and a sales pitch to have the fees...

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...Meager services rendered came at an exorbitant price with nothing approaching a satisfactory resolution..

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Diversity of Products or Services
1.7 (297 reviews)
1.1 (21 reviews)
Reviewer's quote

Paid more than $100 worth of services. I still need to mail my own taxes because you refuse to pay postage. I was told there was no e-file only after I had completed payment...

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First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh... nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you...

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Website
1.8 (296 reviews)
1.9 (19 reviews)
Reviewer's quote

...GOV website that they've even been received! I paid $114. 00 and for what?..

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I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their claims on TV. When I asked about it, I was told well you all make too much money but we can prevent the added interest and set up a monthly payment plan. When they did our 433-D...

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Hr Block and Tax Defense Network Pros and Cons

Pros
  • Tax preparer
  • Customer service
  • Accountant who prepared my taxes
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
Cons
  • Customer service
  • Inexperienced tax preparer
  • No refund after error
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised

Hr Block and Tax Defense Network Most Positive Reviews

Top rated reviews
5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

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No votes
5

Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...

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No votes

Hr Block and Tax Defense Network Most Critical Reviews

Lowest rated reviews
1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

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1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

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1

I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...

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1

I was contacted by Tax Defense Network, and was told that they would
handle my IRS problem. The next day a man named cam...

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Hr Block and Tax Defense Network Latest Reviews

Recent published reviews
1.2

I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke....

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2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

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No votes

I need to cancel my card#5111 6514 1059
2039

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1

I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their...

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Hr Block and Tax Defense Network Products and Services

Most reviewed product and services
  • Hr Block Tax Preparation (139 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (51 reviews)
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)