PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Hr Block as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Hr Block

Softron Tax and Hr Block Overview

Total reviews
20
1041
Company responses
0
0
Issues resolved
0
6

Hr Block was first mentioned on PissedConsumer on Feb 22, 2008 and since then this brand received 1041 reviews. It is 1021 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and Hr Block Consumer Ratings

Rank
8 out of 279 in Taxes category
26 out of 279 in Taxes category
Product or Service Quality
6 in category
19 in category
Reliability
5 in category
17 in category
Customer service
7 in category
22 in category

According to consumer ratings and reviews, Softron Tax ranks 18 points higher in the Taxes category than Hr Block. People gave Softron Tax 4.2 stars for Product or Service Quality criterion in Taxes category and it is 51 points higher than the worst rated brand in this category. At the same time, Hr Block was rated 1.5 stars for Product or Service Quality criterion in this category and it is 38 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Softron Tax has a higher rating than Hr Block. Regarding Customer service criterion, consumers gave Softron Tax 4.2 stars and it is 88% greater than other in category. Hr Block however was rated 1.6 stars and it is 61% greater than other in category.

Softron Tax and Hr Block Rating Details

Product or Service Quality
4.2 (6 reviews)
1.5 (223 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

After first discovering the charge on my bank statement I called H&R block. Rep told me if no file using H&R software was submitted, then there would be no charge. I didn't file anything to anyone.

Roy K
Reliability
4.2 (6 reviews)
1.5 (217 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

Ive lost my card and needed a new one. I paid $35 to have it expedited with 171.63 left in the account. I was told 4 business days and Id receive a new one. After being hung up on 3x by customer service a supervisor said i had to wait until midnight for the card (what a joke) and make sure to check...

Shmiel
Customer service
4.2 (5 reviews)
1.6 (289 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

Mohamed M

...an issue, but today NO paycheck!! I have bills to pay and they don’t even see a pending deposit!!!! Like where is MY paycheck!!!! Can’t get through to customer service due to high call volume, it must have happened to ALL of their customers. All I can say is they have lost my...

PissedConsumer1708566

Softron Tax and Hr Block Pros and Cons

Pros
No votes
  • Tax preparer
  • Customer service
  • Technology
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Customer service
  • Inexperienced tax preparer
  • No refund after error

Softron Tax and Hr Block Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

Softron Tax and Hr Block Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

Softron Tax and Hr Block Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews
1

Ive lost my card and needed a new one. I paid $35 to have it expedited with 171.63 left in the account. I was told 4...

Read all 1041 reviews

Softron Tax and Hr Block Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Hr Block Tax Preparation (126 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (45 reviews)