PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Hr Block as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Hr Block

Softron Tax and Hr Block Overview

Total reviews
20
1148
Company responses
0
0
Issues resolved
0
6

Softron Tax and Hr Block Consumer Ratings

Rank
7 out of 215 in Taxes category
30 out of 215 in Taxes category
Reliability
5 in category
19 in category
Product or Service Quality
5 in category
22 in category
Customer service
6 in category
23 in category
Turnaround Time
0 in category
14 in category

Softron Tax and Hr Block Rating Details

Reliability
4.2 (6 reviews)
1.5 (268 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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They make you wait 20 minutes on HOLD and then they can't answer YOUR question and hang up on you and send you to a hold line that says they are closed.

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Product or Service Quality
4.2 (6 reviews)
1.5 (268 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

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...They had added a service of having a Pro Review for $89. 00. I spent hours on hold trying to get that charge off as after filing myself for 37 years, I dont think I need pro review...

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Customer service
4.2 (5 reviews)
1.5 (338 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

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No one at h and r block locations or their customer service number can help and just redirect me to keep calling emerald card. Received letters today from President trump saying our stimulus payments were direct deposited on April 15th. Are you people kidding me?? We are losing EVERYTHING and you...

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Turnaround Time
5 (5 reviews)
1.7 (232 reviews)
Reviewer's quote

...To add insult to injury, at no time was I made aware that this years" tax return would cost a significant amount more. I was quickly offered a $39 discount. My question is "Does Softron just make up amounts randomly for services rendered...

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...The hold time was over 20 minutes. She put me on hold for what is now 16 minutes. Doubt she is EVER coming back to answer the phone call she left on hold...

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Softron Tax and Hr Block Pros and Cons

Pros
No votes
  • Tax preparer
  • Customer service
  • Accountant who prepared my taxes
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Customer service
  • Inexperienced tax preparer
  • No refund after error

Softron Tax and Hr Block Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

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5

Most trusted tax firm in Ontario

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5

Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...

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Softron Tax and Hr Block Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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1

I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...

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Softron Tax and Hr Block Latest Reviews

Recent published reviews
No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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No votes

Stimulus money was deposited on may 20th 2020 to wrong account number i didn't realize this till it didnt enter in to...

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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No votes

It seems that they want to keep my money!

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Softron Tax and Hr Block Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Hr Block Tax Preparation (137 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (51 reviews)