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  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $11.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.3
Staff
Reliability
Customer service
Diversity of Products or Services
Website

No items

Customers don't like

  • Transperancy2
  • Being blindsided by the cost of a routine tax return1
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Hr Block

Taxes
  • 4 ISSUES RESOLVED
  • 876 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Staff
Reliability
Customer service
Diversity of Products or Services
Website
  • Tax preparer 8
  • Customer service 3
  • Technology 2
  • Tax software 2
  • Software program 2

Customers don't like

  • Customer service12
  • Inexperienced tax preparer8
  • No refund after error5
  • Customer service at corporate office4
  • Being deceived4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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