PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hr Block and Softron Tax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hr Block
Softron Tax

Hr Block and Softron Tax Overview

Total reviews
1181
20
Company responses
0
0
Issues resolved
6
0

Hr Block and Softron Tax Consumer Ratings

Rank
29 out of 219 in Taxes category
6 out of 219 in Taxes category
Customer service
23 in category
5 in category
Price Affordability
19 in category
5 in category
Diversity of Products or Services
20 in category
4 in category
Reliability
20 in category
5 in category

Hr Block and Softron Tax Rating Details

Customer service
1.5 (349 reviews)
4.2 (5 reviews)
Reviewer's quote

Customer service is ridiculous not even the brick and mortar office workers could get a phone number or any type of contact to resolve my issue from them. Very disappointed and frustrated at this point. Don't trust H&R Block with your funds, the company is totally gone under with their...

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Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Price Affordability
1.5 (300 reviews)
3.8 (4 reviews)
Reviewer's quote

If you visit a retail establishment, expect that your taxes will be done correctly but also expect to get screwed on price. Tax pros are required to sell useless extras like Tax Identity Shield and Peace of Mind. Also expect a sales pitch for the Emerald Card, and a sales pitch to have the fees...

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I filed my tax return from this company. Amit Patel did excellent job.

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Diversity of Products or Services
1.7 (297 reviews)
4.5 (4 reviews)
Reviewer's quote

Paid more than $100 worth of services. I still need to mail my own taxes because you refuse to pay postage. I was told there was no e-file only after I had completed payment...

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I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return. As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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Reliability
1.5 (282 reviews)
4.2 (6 reviews)
Reviewer's quote

I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke. My unemployment is linked to this card along with stimulus, this is the only reason I havent cut the card up , This isnt the first time theyve withheld my money.

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Most trusted tax firm in Ontario

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Hr Block and Softron Tax Pros and Cons

Pros
  • Tax preparer
  • Customer service
  • Accountant who prepared my taxes
No votes
Cons
  • Customer service
  • Inexperienced tax preparer
  • No refund after error
  • Transperancy
  • Being blindsided by the cost of a routine tax return

Hr Block and Softron Tax Most Positive Reviews

Top rated reviews
5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

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5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...

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5

Most trusted tax firm in Ontario

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Hr Block and Softron Tax Most Critical Reviews

Lowest rated reviews
1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

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1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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Hr Block and Softron Tax Latest Reviews

Recent published reviews
1.2

I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke....

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No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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No votes

I need to cancel my card#5111 6514 1059
2039

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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Hr Block and Softron Tax Products and Services

Most reviewed product and services
  • Hr Block Tax Preparation (139 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (51 reviews)
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)