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Hr Block

Tax services
  • 3 ISSUES RESOLVED
  • 758 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Tax preparer 8
  • Customer service 3
  • Technology 2
  • Software program 2
  • Tax software 1

Customers don't like

  • Customer service8
  • Inexperienced tax preparer7
  • No refund after error4
  • Charges3
  • Service2
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Jackson Hewitt

Tax services
  • 3 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • I have been using it for years 6
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • False advertisement5
  • Customer service5
  • Surprise pricing2
  • Extremely high tax preparer costs2
  • Disorganized2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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