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Taxes
  • 4 ISSUES RESOLVED
  • 876 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Tax preparer 8
  • Customer service 3
  • Technology 2
  • Tax software 2
  • Software program 2

Customers don't like

  • Customer service12
  • Inexperienced tax preparer8
  • No refund after error5
  • Customer service at corporate office4
  • Being deceived4
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  • 4 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • I have been using it for years 6
  • Person who did my taxes was good 4
  • That there was an exit door 2
  • Preparer 2
  • Refund advance 1

Customers don't like

  • Customer service11
  • False advertisement5
  • Surprise pricing2
  • Ripprd off and lyed to2
  • Extremely high tax preparer costs2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1486083

Jackson Hewitt East Rutherford NJ -DON'T WASTE YOUR TIME!!We were there for 2-1/2 HOURS for NOTHING -STILL (3 months later) HAVE NOT GOTTEN our refund -an OLD FEEB did our return, what a disaster!!NEVER AGAIN!

Anonymous
#1458385

Jackson hewit franchise Bryan was the worst person to deal with.A Lier An Rude .They messed up on my taxes an here i am 5 months later still no taxes .An what he said was it was your fault when they clearly admitted it was carol from the office in sebring who submitted it with out proper documents. An i still have to wait 16 weeks but they feel they dont have to fix it an i have to just suck it up an take it as a lost.