Hr Block vs Jackson Hewitt
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Our website collected and compiled various consumer reviews about Hr Block and Jackson Hewitt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Hr Block and Jackson Hewitt Overview
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Hr Block and Jackson Hewitt Consumer Ratings
Rank
29
out of 219 in Taxes category
33
out of 219 in Taxes category
Customer service
23
in category
21
in category
Price Affordability
19
in category
21
in category
Diversity of Products or Services
20
in category
26
in category
Website
23
in category
30
in category
Hr Block and Jackson Hewitt Rating Details
Reviewer's quote
Customer service is ridiculous not even the brick and mortar office workers could get a phone number or any type of contact to resolve my issue from them. Very disappointed and frustrated at this point. Don't trust H&R Block with your funds, the company is totally gone under with their...
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I tried to change my address on my Jackson and Hewitt account, call customer service, chat line and call office location. No response to either of these support centers. What a disgrace..
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Reviewer's quote
If you visit a retail establishment, expect that your taxes will be done correctly but also expect to get screwed on price. Tax pros are required to sell useless extras like Tax Identity Shield and Peace of Mind. Also expect a sales pitch for the Emerald Card, and a sales pitch to have the fees...
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Did so much research prior to choosing Jackson Hewitt, & every single thing I read on their website, every single phone call I made to get quote on price (explaining EXACTLY what deductions etc I was anticipating), I was repeatedly quoted/in person & on website, $48. 00 TOTAL. WHY IN GOD'S...
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Diversity of Products or Services
Reviewer's quote
Paid more than $100 worth of services. I still need to mail my own taxes because you refuse to pay postage. I was told there was no e-file only after I had completed payment...
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Might I suggest a less crude web address if your company is legitimate and willing to help people with tax preparation? AARP has been doing my taxes since 2009. I am a sr. citizen and my tax preparation usually takes about 10-15 minutes. I am no good at this government-required chore so it has been...
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Reviewer's quote
...GOV website that they've even been received! I paid $114. 00 and for what?..
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They have dead links on the website and every time I try to call their Bank it's closed even though I checked the business hours and nobody knows any answers..
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Hr Block and Jackson Hewitt Pros and Cons
Pros
- Tax preparer
- Customer service
- Accountant who prepared my taxes
- I have been using it for years
- Refund advance
- Person who did my taxes was good
Cons
- Customer service
- Inexperienced tax preparer
- No refund after error
- Customer service
- False advertisement
- Lack of communication
Hr Block and Jackson Hewitt Most Positive Reviews
Top rated reviews
my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing
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I went and did my taxes in the Hartford Walmart and the woman was very nice and even gave me a $50 Walmart E-Gift card f...
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Three Years ago my regular tax lady passed away from cancer. She had been doing my taxes about over 15 years. Well we...
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First of all know one can claim an dependent without an social security number OK.Second of all you where sitting right...
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Hr Block and Jackson Hewitt Most Critical Reviews
Lowest rated reviews
I went to H&R Block this year expecting to get the same great service i received last year. After calling the...
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Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just...
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I called about a month ago to have an extra card on my account closed out, that was supposed to be closed out at the...
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It's December 2014. Here are my experiences with this mess of a company. Four issues: 1. I fell for a scam by J.H. i...
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Hr Block and Jackson Hewitt Latest Reviews
Recent published reviews
I filed a fraud dispute 3 weeks ago have yet to get my 410.00 back . Supervisor and Customer service reps are a joke....
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No votes
IRS said they dont have our tax return and we filed in feb. and still have not got our refund
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No votes
I need to cancel my card#5111 6514 1059
2039
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Might I suggest a less crude web address if your company is legitimate and willing to help people with tax preparation?...
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Hr Block and Jackson Hewitt Products and Services
Most reviewed product and services
-
Hr Block Tax Preparation
(139 reviews)
-
Hr Block Tax Refund
(52 reviews)
-
Hr Block Emerald Prepaid Card
(51 reviews)
-
Jackson Hewitt Tax Preparation
(273 reviews)
-
Jackson Hewitt Tax Refund
(84 reviews)
-
Jackson Hewitt Tax Return
(45 reviews)
How would you compare Hr Block vs Jackson Hewitt?
H&R Block (we bought their software): HORRIBLE - lied & stonewalled, still not resolved.
Jackson Hewitt (we paid them to do our taxes): After proving with screen shots that TurboTax does what their software cannot, they finally issued a refund for their service.
Product or Service Quality
Both softwares are incapable of dealing with the situation of 2 tax FILERS sharing the same Obamacare policy (eg a parent and adult child). This can cost you thousands of dollars if you over or underpaid for your premium. It all hinges on "allocating" the disparity on form 8962
Jackson Hewitt East Rutherford NJ -DON'T WASTE YOUR TIME!!We were there for 2-1/2 HOURS for NOTHING -STILL (3 months later) HAVE NOT GOTTEN our refund -an OLD FEEB did our return, what a disaster!!NEVER AGAIN!
Jackson hewit franchise Bryan was the worst person to deal with.A Lier An Rude .They messed up on my taxes an here i am 5 months later still no taxes .An what he said was it was your fault when they clearly admitted it was carol from the office in sebring who submitted it with out proper documents. An i still have to wait 16 weeks but they feel they dont have to fix it an i have to just suck it up an take it as a lost.