PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intuit and HR Block as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intuit
1.7
HR Block
1.6
Intuit
HR Block

Intuit and HR Block Overview

Total reviews 490 1595
Company responses 0 0
Issues resolved 3 8

Intuit and HR Block Consumer Ratings

Rank
537 out of 5477 in Software category
31 out of 200 in Taxes category
Customer service
446 in category
27 in category
Website
488 in category
29 in category
Diversity of Products or Services
416 in category
23 in category
Product or Service Quality
440 in category
26 in category

Intuit and HR Block Rating Details

Customer service
1.4
(175 reviews)
1.5
(560 reviews)
Reviewer's quote

Brutal, inefficient, frustrating customer service. Multiple issues. Many hours trying to resolve to avail...

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...never received that either again I have never been to this town I didn't even know my state had been deposited and that same night I was on the phone with customer service the phone number on the back of the card because there was an air again with my pin this isn't right I really need somebody to help me and...

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Website
1.7
(154 reviews)
1.8
(488 reviews)
Reviewer's quote

I purchased QB 5 years ago from their website for a lot of $$$ and now my license # is invalid?!? First call to support got me nowhere lost an hour of my life and locked my account. Can't do my taxes, can't send invoices or receive payments. Second call to QB another hour wasted and an offer to get...

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...this was 2 months ago and they came back stating that I never submitted my stuff, which I could verify had been done on their website. What a C. F..

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Diversity of Products or Services
2
(132 reviews)
1.8
(476 reviews)
Reviewer's quote

I signed up with Intuit to be able to take card payments from my clients on December 1st. I am small brand new business just opened last month. I got everything set up and was told I was good to go. On December 5th I invoiced a client for $4500. Never got anything from them except an email saying I...

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...I will be telling everyone I know that uses your services as well..

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Product or Service Quality
1.7
(123 reviews)
1.6
(470 reviews)
Reviewer's quote

Here's why we give QuickBooks a solid five-star rating: Best customer service number for this 1-808-30*-*** User-Friendly Interface: One of the standout features of QuickBooks is its user-friendly interface. From setting up the software to daily usage, QuickBooks is designed with the user in mind....

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... received that either again I have never been to this town I didn't even know my state had been deposited and that same night I was on the phone with customer service the phone number on the back of the card because there was an air again with my pin this isn't right I really need somebody to help me and help me ge...

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Intuit and HR Block Pros and Cons

Pros
  • Software is easy to use
  • Step by step process
  • When it works it works
  • Tax preparer
  • Used to be the best
  • Customer service
Cons
  • Customer service
  • Customer service experience
  • Unauthorized charge
  • Customer service
  • No refund after error
  • Inexperienced tax preparer

Intuit and HR Block Most Positive Reviews

Top rated reviews
5

$35 UPFRONT FEE FOR DELUXE (OK--FINE)
HALF WAY T
THRU--$35 FEE FOR MAX PROTECTION--STATES YOU Won't HAVE TO WAIT AN HO...

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5

Purchased tax program on line but never received activation code via email. Issue was resolved. Great service.

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5

Someone took all of my income tax money except nine dollars and change.

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5

H&R block took ALL OF THE TAX PREP FEES AND PREVIOUS EMERALD ADVANCE FEES OUT OF MY TAX CHECK LAST YEAR BUT FAILED TO...

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Intuit and HR Block Most Critical Reviews

Lowest rated reviews
1

My taxes were rejected because someone had already filed using my name and social security number. I am now realizing...

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1

I filed my taxes online, and then realized i had not received the child tax credit. When i tried to call the live...

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1

I purchased QB2014 Pro from Office Max in 2014. Subsequently received a call from sales person in Intuit who talked me...

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1

Some onefor the escalation team was supposed to contact me! It has yet to be handled!!! I have been deal with this...

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Intuit and HR Block Latest Reviews

Recent published reviews
No votes

Needed copy of previous year tax return and unable to access. Website said documents coming soon. Issue should have...

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No votes

I forgot my password, and it doesn't have an option to reset the password, so I can't access my block account and I...

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No votes

I cant get intuit to accept my password. I am 91 years old. Can you help me? This is not a review it is a request for...

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1

DoStayFraudState refund stolen from emerald card I was crying beside myself a mom who counted on this I wish I looked up...

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