PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hr Block and Intuit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hr Block
Intuit

Hr Block and Intuit Overview

Total reviews
1042
470
Company responses
0
0
Issues resolved
6
5

Hr Block was first mentioned on PissedConsumer on Feb 22, 2008 and since then this brand received 1042 reviews. It is 572 reviews more than Intuit received since Feb 26, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hr Block customer support team and Intuit customer service.

Hr Block and Intuit Consumer Ratings

Rank
26 out of 279 in Taxes category
196 out of 1488 in Software category
Customer service
22 in category
123 in category
Price Affordability
18 in category
175 in category
Diversity of Products or Services
19 in category
147 in category

Hr Block and Intuit Rating Details

Customer service
1.6 (290 reviews)
1.3 (183 reviews)
Reviewer's quote

...After being hung up on 3x by customer service a supervisor said i had to wait until midnight for the card (what a joke) and make sure to check my mailbox again. Its not their problem if I hadnt received the card. During this time an ACH of 171...

Shmiel

...Abysmal customer service. My data was locked up and eventually got it as Intuit has a back door to all of your files and information, which is disturbing. Right now my password is not working...

Sharon Z
Price Affordability
1.5 (237 reviews)
1.7 (116 reviews)
Reviewer's quote

BEWARE!!! You are not told the price for the tax preparation until they are done, as well as they tell you after all is said and done, that you don’t qualify for the rapid refund because your refund is under $1000. They should be decent enough to tell tax filers that it would be a lot cheaper for...

SHANON W

I tried to access my Desktop training material to show them and give them a product compression and features sheet and price hoping at the end i can land this client. when I logged in to my Proadvisor Portal and tried to access my desktop training material , I couldn't access it. I contacted...

Hayat A
Diversity of Products or Services
1.7 (237 reviews)
1.9 (139 reviews)
Reviewer's quote

After first discovering the charge on my bank statement I called H&R block. Rep told me if no file using H&R software was submitted, then there would be no charge. I didn't file anything to anyone.

Roy K

DO NOT USE THIS CROOKED company. They are horrible at customer service. We have had so many versions of QB on our desk top. In April 2018, our 2016 version just started messing up so of course had to call and buy from QB the new version 2018 (that's how they get you). Knowing I didn't want to mess...

Janice F

Hr Block and Intuit Pros and Cons

Pros
  • Tax preparer
  • Customer service
  • Technology
  • Software is easy to use
  • Step by step process
  • Easy to use
Cons
  • Customer service
  • Inexperienced tax preparer
  • No refund after error
  • Customer service
  • Getting ripped off
  • Customer service experience

Hr Block and Intuit Most Positive Reviews

Top rated reviews
5

my emerald card people at the bank keep telling me I have one dollar on my card thats embrassing

5

$35 UPFRONT FEE FOR DELUXE (OK--FINE)
HALF WAY T
THRU--$35 FEE FOR MAX PROTECTION--STATES YOU Won't HAVE TO WAIT AN HO...

Hr Block and Intuit Most Critical Reviews

Lowest rated reviews
1

I went to H&R Block this year expecting to get the same great service i received last year. After calling the...

1

Deactivated my Quickbooks from my laptop to put on my desktop machine. The online registration option was unavailable an...

Hr Block and Intuit Latest Reviews

Recent published reviews
1

i was denied a emerald avance due too applying 4 credit card

Read all 1042 reviews
1

I can never sign in. I call them. I still can't sign in u get the run around. They charged my account for 2 years after...

Read all 470 reviews

Hr Block and Intuit Products and Services

Most reviewed product and services
  • Hr Block Tax Preparation (126 reviews)
  • Hr Block Tax Refund (52 reviews)
  • Hr Block Emerald Prepaid Card (45 reviews)
  • Intuit Tax Software (158 reviews)
  • Intuit Turbotax Tax Software (62 reviews)
  • Intuit Customer Care (14 reviews)