PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Howigs and Ruths Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Howigs
Ruths Beauty

Howigs and Ruths Beauty Overview

Total reviews 115 8
Company responses 0 0
Issues resolved 0 0

Howigs and Ruths Beauty Consumer Ratings

Rank
77 out of 316 in Beauty Supplies and Equipment category
134 out of 668 in Health and Beauty category
Product or Service Quality
46 in category
75 in category
Customer service
41 in category
221 in category
Exchange, Refund and Cancellation Policy
30 in category
193 in category
Advertised vs Delivered
43 in category
141 in category

Howigs and Ruths Beauty Rating Details

Product or Service Quality
1.6 (51 reviews)
1.7 (6 reviews)
Reviewer's quote

...Their refund policy is a lie per their website and their customer service is laying the blame on you for not accepting a product they sent in the wrong color and unused. I warn everyone not to order from this company..

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...Their wigs are so expensive you think they would give you good service. they took forever to call back. They didn't send the wig until two weeks later...

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Customer service
1.4 (50 reviews)
1 (6 reviews)
Reviewer's quote

...Terrible customer service in that regard. They are quick to get back but they make it very very difficult to get a refund or exchange. Hopefully they will resolve the issue but I will never do business with them again...

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...I emailed customer service again on 8/7/15 and was told the refund process would be issused today, but it would still take an additional 3-5 to post back to account. And here it is Thursday 8/13/15 and I have not received my MONEY ($379. 00)...

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Exchange, Refund and Cancellation Policy
1.3 (48 reviews)
1 (6 reviews)
Reviewer's quote

...want refund. Paid $198. 00...

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...They won't send your product or refund your money. They'll reply months later apologizing still without sending the product and still without giving you a refund. They offer you 50$ off your next purchase when they haven't even sent the first purchase...

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Advertised vs Delivered
1.3 (47 reviews)
1 (6 reviews)
Reviewer's quote

This unit was advertised as being 100% human hair that resembled African American hair. However this very short kinky, nappy ugly wig was supposed to be sort of custom made to look like natural African American hair but it was all wrong! The hair was sewn bunched together and didn't fit. I wrote to...

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My daughter bought me a wig for my birthday and they took so long to ship it. I called several tines and they said it would be there soon. When i finally got the wig there was no combs and there were straps that werent completely finished. My daughter work overtime to pay for this $450.00 wig. I...

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Howigs and Ruths Beauty Pros and Cons

Pros
  • Quality
  • Non
  • Packaging
No votes
Cons
  • Quality of the wig
  • Refund policy service wig quality
  • Dishonest return policy
No votes

Howigs and Ruths Beauty Most Positive Reviews

Top rated reviews
5

I have been dealing with Alopecia for the past couple of years and it continues to worsen. I am now at the point where...

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3.2

I purchased a unit on Sep 20, 2016 tried to expedite the unit was told they only expedite clearance units so I was sent...

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5

I recently received two wigs from howigs. The color is very pretty and complements my fair complexion. The wigs are...

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No votes

Howigs and Ruths Beauty Most Critical Reviews

Lowest rated reviews
1

I purchased a full lace wig asking that it have a stretch tab in back. What I received was a glueless wig and the...

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1

See review in picture! I posted this negative review, or at least I tried to, and lo and behold, they took all reviews...

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1

I have turned them in and their paypal account is being investigated. I suggest that anyone else scammed by this...

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1

WARNING!!! do never ever purchase anything from Ruth's beauty shop!! I placed an order on 7/22/16 which I never received...

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Howigs and Ruths Beauty Latest Reviews

Recent published reviews
2

ordered 2 wigs SKU bbc18051**** - Label states colour as per picture, which it clearly isn't. I wish to return the item

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No votes

Never recieved my wig. Ask for money back she stated "we have a policy "when you return the product we will return the...

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1

Ordered goods for dispatch in two weeks. Took the money from my account almost immediately after ordering and all I...

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1

My daughter bought me a wig for my birthday and they took so long to ship it. I called several tines and they said it...

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Howigs and Ruths Beauty Products and Services

Most reviewed product and services
  • Howigs Wig (32 reviews)
  • Howigs Human Hair Wig (15 reviews)
  • Howigs Synthetic Wig (12 reviews)
  • Ruths Beauty Shipping Service (4 reviews)
  • Ruths Beauty Wig (1 review)