PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Howard Johnson Hotel and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Howard Johnson Hotel
Motel 6

Howard Johnson Hotel and Motel 6 Overview

Total reviews 382 2334
Company responses 0 0
Issues resolved 4 8

Howard Johnson Hotel and Motel 6 Consumer Ratings

Rank
399 out of 1983 in Hotels and Resorts category
316 out of 1983 in Hotels and Resorts category
Customer service
278 in category
228 in category
Exchange, Refund and Cancellation Policy
234 in category
176 in category
Price Affordability
306 in category
182 in category
Value for money
297 in category
241 in category

Howard Johnson Hotel and Motel 6 Rating Details

Customer service
1.3
(189 reviews)
1.5
(1163 reviews)
Reviewer's quote

They control the pricing of their skyrocketed room service, they can change it whenever they want, food is very expensive. 5. If you call them in the front desk they treat you like you are already complaining wherein you are trying to be polite, courteous requesting something - very poor customer...

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...Then customer service has absolutely not been back in contact with me. Looking to see if I could sue somehow ond..

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Exchange, Refund and Cancellation Policy
1.3
(179 reviews)
1.5
(973 reviews)
Reviewer's quote

...So I went back downstairs to demand a refund and they refused. I paid for a week stay here. So I was at a huge lose...

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...and would want a refund of the $766 that I spent there..

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Price Affordability
1.8
(176 reviews)
2.2
(1057 reviews)
Reviewer's quote

...and I did ,not knowing the price of the March hotel I thought was more but it was less and Steve Walker said the price had to be the same or more. Now Steve Walker will not re fund my money for the cancellation. Even though I said I would pay the difference for the March booking...

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and being price gouged, and the racist owners i have never been treated like this before the owners lied about room availability as a excuse to charge me more money than the other people i feel like i have been scammed by the Indian owners and i will do everything in my power to discredit them and...

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Value for money
1.4
(175 reviews)
1.6
(984 reviews)
Reviewer's quote

...I am very worried about my money..

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Because they are cheating me out my money my room has not been clean like it suppose been since I been I have told the manager about it she said they will clean the room it's still still hasn't been cleaned right and i have a 5mos old baby..

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Howard Johnson Hotel and Motel 6 Pros and Cons

Pros
  • No pros
  • There is no pros
  • Location
  • Cheap
  • Location
  • Price
Cons
  • Customer service management rude
  • Worst hotel ever stood in my life
  • Conditions
  • Customer service
  • Uncaring staff
  • Bugs

Howard Johnson Hotel and Motel 6 Most Positive Reviews

Top rated reviews
5

Great place to stay. Friendly, clean, comfortable, family friendly and over all a great place. We enjoyed our walks and...

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5

There was roach infestation as well as bed bugs on my daughter by head board . They were very employee was very...

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5

Once we checked in at 9:30pm we dropped bags off and went to Walmart and steak and shake. Everything was backed up...

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5

Upon arrival i was greeted by the sweetest clerk.She was very helpful, sweet. check -in was very fast. no wait time and...

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Howard Johnson Hotel and Motel 6 Most Critical Reviews

Lowest rated reviews
1

As we checked in at our hotel I asked if they had any Handicapped rooms available and the management said no, that all...

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1

I just stayed at the Motel 6 at 2501 52nd Ave, Moline, IL 61265 from 6-10 to 6-12. When we arrived, we were put in a roo...

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1

I was staying at a Wyndham Howard Johnson in Appleton and a hotel employee stole 200 dollars from my credit card and...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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Howard Johnson Hotel and Motel 6 Latest Reviews

Recent published reviews
No votes

I checked in after 3 yesterday no towels rags tissue or sopa dirty pillows with no pillows case on them and tv not...

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1.2

You have a CHRONIC bedbug and public health problem at the 6 on E Craycroft Rd, DMAFB, Tucson, AZ.
I am out a hundred buc...

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No votes

I was in room 122 but you said I got refund for 50 where is it I check out at 940am how long is it pending for

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1

On Saturday March 10th 2024, I re-rented the room at the Motel 6 on Vance Jackson and I-10 on San Antonio Texas, room...

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