Wayfair vs Houzz
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wayfair and Houzz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Wayfair and Houzz Overview
| Total reviews | 2207 | 593 |
| Company responses | 0 | 0 |
| Issues resolved | 20 | 6 |
Wayfair and Houzz Consumer Ratings
Wayfair and Houzz Rating Details
Wayfair and Houzz Pros and Cons
- Customer service
- Completely careless customer service agent
- Dissatisfied
- Unsatisfied
- Items offered
- Were great until the contract was signed
- Customer service
- Delivery
- Delivery service
- Poor customer service
- Apparent lack of concern for customer retention
- Difficulty with return
Wayfair and Houzz Most Positive Reviews
IVE ORDERED FROM HERE MANY TIMES AND ALWAYS GOT FAST GREAT SERVICE...THEY HAVE THEEE BEST GUEST SERVICE IN MY...
This was hands down, the WORST online buying experience ever, and, as both 100% disabled veterans, we buy a lot online.
O...
they have resolved every issue I had with them! when my order didnt show up they promptly sent me a replacement order...
I was worried because I returned a VERY EXPENSIVE item last week, and had not yet received a credit on my Amex.
So reliev...
Wayfair and Houzz Most Critical Reviews
"Horrible customer service and product quality. Ordered a leather office chair and received a vinyl chair instead. After...
We purchased a wall unit in excess of $4,000 from Houzz with an expected delivery date of January 19th through January 2...
Coupon code was entered for an item being purchase.
Their billing system accepted code and order - no issues whatsoever....
False advertising. I ordered Thermory Outdoor Deck Tiles, Brown, 23" seen at this link: http://www.houzz.com/photos/4214...
Wayfair and Houzz Latest Reviews
Went to the wrong address when I put in my right addressGood thing the lady had about me on the Internet by my name...
They are just scammers. I cannot cancel my subscription. Their representatives lying over the phone.
They are freaking ba...
I was counting on when I get my orders and now they are late and my phone call to customer service didnt produce a...
There is no way I can take a picture of water spots. You can send someone out to see it. Or you can a new top, because...
Wayfair and Houzz Products and Services
- Wayfair Shipping Service (168 reviews)
- Wayfair Credit Card (48 reviews)
- Wayfair Commercial (32 reviews)
- Houzz Shipping Service (49 reviews)
- Houzz Internet Marketing Service (10 reviews)
- Houzz Pro Internet Marketing Service (9 reviews)
WAYFAIR IS 100 BETTER THAN THIS JOKE!---HOUZZ, DONT BUY NOTHING THERE, THEIR CUSTOMER SERVICE SUCKS--THEY ADD STUFF ON--YOU END UP OWEING TWICE THE AMOUNT!
How would you compare Wayfair vs Houzz?
Wayfair did not respond to my vital issue. Why is Wayfair continuing to PROFIT off the suffering of immigrant children?
I would be satisfied if you would continue to sell the beds to the concentration camps at your cost, but during the Holocaust, many organizations like yours saw no problem in profiting off the misery of others. You need to donate the profits from the beds to RAICES.
The heartless response of your CEO was abominable! I will not be activating the Wayfair credit account for $6500 that I received this week, and I will not be purchasing the items of outdoor furniture that have been in my "cart".
No competition at all - WAYFAIR. Houzz is fake, shows pictures of interior and never has the actual item, just something Houzz thinks is similar.
Wayfair customer service is above PAR!
Do not join the pro with Houzz, it really is a scam. Wayfair doesn't even charge you to be a pro.
I haven’t the occasion to use Wayfair but once and was pleased with them that time.cleatus