Wayfair vs Houzz
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Wayfair
Houzz
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Wayfair
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1035 TOTAL REVIEWS
Rank
140 out of 2102
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS3461
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SUCCESSFUL51%
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AVG CALL DURATION04:53
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ISSUES RESOLVED52%
Top Products and Services
Houzz
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 257 TOTAL REVIEWS
Rank
313 out of 2964
in Construction and Repair category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS69
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SUCCESSFUL14%
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AVG CALL DURATION07:31
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ISSUES RESOLVED50%
Top Products and Services
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Top Rated Wayfair Reviews
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Wayfair - Return policy rip-off!
I bought 2 rugs from Wayfair--total cost was $134 with free shipping. The "jute backing" advertised on the website actually meant "no backing at...
PISSED Wayfair Credit Card
I have been looking at a dining table on their website for quite some time. I finally decided to apply for their credit card which said 12 months free...
WAYFAIR - BED BUGS in Upholstered Headboard! (Clique)
I received my Clique headboard on June 30, 2016. It was delivered to my home in San Diego, and judging from the quick delivery I believe it came from...
Wayfair - BED BUGS!!!!!!!!!!!!!!!!!
I ordered a beautiful upholstered bed from Wayfair and it was great until I kept waking up to bites on my arms. I thought I might have been allergic...
Top Rated Houzz Reviews
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Houzz - NO CUSTOMER SERVICE; NO HUMAN HELP
This was hands down, the WORST online buying experience ever, and, as both 100% disabled veterans, we buy a lot online.
Our item arrived; defective. We...
Our item arrived; defective. We...
Houzz - They sold my item to someone else and now replacement costs 4 times more than what I paid
I bought a buffet table on the Houzz website. The 3rd party called CEVA shipped the item based on the shipping label on the box. When I tracked my ite...
Houzz - Buyer bewear!!!
Do not buy from houzz, they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and...
Houzz - Appoinment
Neighborhood Garage Door Services
Terrible company!!! I called today, Monday at 7 am to made an appointment for the same day. I asked to please try to...
Terrible company!!! I called today, Monday at 7 am to made an appointment for the same day. I asked to please try to...
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How would you compare Wayfair vs Houzz?
Wayfair did not respond to my vital issue. Why is Wayfair continuing to PROFIT off the suffering of immigrant children?
I would be satisfied if you would continue to sell the beds to the concentration camps at your cost, but during the Holocaust, many organizations like yours saw no problem in profiting off the misery of others. You need to donate the profits from the beds to RAICES.
The heartless response of your CEO was abominable! I will not be activating the Wayfair credit account for $6500 that I received this week, and I will not be purchasing the items of outdoor furniture that have been in my "cart".
No competition at all - WAYFAIR. Houzz is fake, shows pictures of interior and never has the actual item, just something Houzz thinks is similar.
Wayfair customer service is above PAR!
Do not join the pro with Houzz, it really is a scam. Wayfair doesn't even charge you to be a pro.
I haven’t the occasion to use Wayfair but once and was pleased with them that time.cleatus
Houzz is a nightmare. Bought a Christmas tree , after decorating and a week of having it up I discovered the plug was burned black and started to burn the rug.
I called, they refunded my money HOWEVER they insisted I take it down immediately they wanted it back to examine it. I asked for a little time and the said they wanted it sooner. I took it down (I was ill in bed but manager to do it) I just got a call they can't pick it up till Dec 18. I am extremely angry they put this pressure on me and gave me a timeline that was unreasonable and then changed it.
I have a 8' tree sitting on my porch and can hardly get in my door. I am in my 70's and don't need this. It they aren't going to do an urgent product safety check why did they put me through this? I am pissed.
I have dealt with Wayfair and they are wonderful and accommodating. This tree belongs in the garbage.
WAYFAIR IS 100 BETTER THAN THIS JOKE!---HOUZZ, DONT BUY NOTHING THERE, THEIR CUSTOMER SERVICE SUCKS--THEY ADD STUFF ON--YOU END UP OWEING TWICE THE AMOUNT!