Start a new comparison

Houzz

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
303 out of 2597
in Construction and Repair category
Rating Details
Customer service
Reliability
Website
Staff
No votes
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
35 reviews
1.4
24 reviews
1.3
7 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 686 TOTAL REVIEWS
Rank
215 out of 1709
in Furniture and Decor category
Rating Details
Customer service
Reliability
Website
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    447
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    04:15
  • ISSUES RESOLVED
    11%
Top Products and Services
2.5
71 reviews
2.2
49 reviews
2.6
26 reviews
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Houzz vs Wayfair?

Terms of Service
Post Comment
Cancel
Anonymous
#1537608

I haven’t the occasion to use Wayfair but once and was pleased with them that time.cleatus

Anonymous
#1401572

Houzz is a nightmare. Bought a Christmas tree , after decorating and a week of having it up I discovered the plug was burned black and started to burn the rug.

I called, they refunded my money HOWEVER they insisted I take it down immediately they wanted it back to examine it. I asked for a little time and the said they wanted it sooner. I took it down (I was ill in bed but manager to do it) I just got a call they can't pick it up till Dec 18. I am extremely angry they put this pressure on me and gave me a timeline that was unreasonable and then changed it.

I have a 8' tree sitting on my porch and can hardly get in my door. I am in my 70's and don't need this. It they aren't going to do an urgent product safety check why did they put me through this? I am pissed.

I have dealt with Wayfair and they are wonderful and accommodating. This tree belongs in the garbage.

Anonymous
#1391127

WAYFAIR IS 100 BETTER THAN THIS JOKE!---HOUZZ, DONT BUY NOTHING THERE, THEIR CUSTOMER SERVICE SUCKS--THEY ADD STUFF ON--YOU END UP OWEING TWICE THE AMOUNT!

Top Rated Houzz Reviews

Show more

Top Rated Wayfair Reviews

Show more