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Houzz

Home Construction and Repair
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Unsatisfied 2
  • Fast delivery 2
  • Delivery was very good 1
  • Proposed delivery date 1
  • Pictures of designs to generate ideas 1

Customers don't like

  • Blamed manufacturer2
  • Taking orders for out of stock items2
  • Lousy company2
  • Nonreliable staff2
  • Return service is the worst1
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $62.2K CLAIMED LOSSES
  • $479 AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Communication on shipping3
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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