Houzz vs Wayfair
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 194 TOTAL REVIEWS
Rank
303 out of 2597
in Construction and Repair category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 686 TOTAL REVIEWS
Rank
215 out of 1709
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS447
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SUCCESSFUL91%
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AVG CALL DURATION04:15
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ISSUES RESOLVED11%
Top Products and Services
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Top Rated Houzz Reviews
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Houzz - Buyer bewear!!!
Do not buy from houzz, they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and...
Buyer Beware- HOUZZ.COM Horror Story
Sharing our ongoing horrific customer experience with HOUZZ.com in hopes that you all can avoid what we've been through.
We ordered AND PAID IN FULL fo...
We ordered AND PAID IN FULL fo...
Houzz - Terrible!!!!!
I ordered a game table with four chairs and paid extra for white glove shipping service which includes delivery to room of choice, unpacking and...
Houzz - BUYER BEWARE!
I purchased a bath room vanity from Houzz, the internet seller for $799.00 + FREE SHIPPING.
The bathroom vanity did not fit the plumbing configuration...
The bathroom vanity did not fit the plumbing configuration...
HORRIBLE HOUZZING
I hate when they say "Happy Houzzing" on their emails...so *** me off! It should be HORRIBLE HOUZZING! They NEVER take responsibility for the products...
Houzz - No product
Ours is a tragic story moved to a new house — let customer service know item was shipped to the wrong address ( our old house ) as we all know million...
Houzz - Worst Customer Service Experience of a Lifetime- 12 weeks turned into 6 months
We ordered AND PAID IN FULL for our stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule our enti...
Houzz - They are Thief's
I attended a trade show and meet the owner and as he explained if I signed up I could cancel at any time what a lier. I got back to my business at...
Top Rated Wayfair Reviews
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Wayfair - Return policy rip-off!
I bought 2 rugs from Wayfair--total cost was $134 with free shipping. The "jute backing" advertised on the website actually meant "no backing at...
PISSED Wayfair Credit Card
I have been looking at a dining table on their website for quite some time. I finally decided to apply for their credit card which said 12 months free...
WAYFAIR - BED BUGS in Upholstered Headboard! (Clique)
I received my Clique headboard on June 30, 2016. It was delivered to my home in San Diego, and judging from the quick delivery I believe it came from...
Wayfair will not price match.
Very disappointed with Wayfair. Bought this item during their "Black Friday Sale" one would assume this to be their lowest price for the season. Only...
Wayfair - Drop the Commercials!
I have never and will never shop at Wayfair because their commercials are irritating!!! I can't stand it! The dancing (horribly I might add), the...
Wayfair - BED BUGS!!!!!!!!!!!!!!!!!
I ordered a beautiful upholstered bed from Wayfair and it was great until I kept waking up to bites on my arms. I thought I might have been allergic...
Wayfair - One late payment = reduced credit line to $100!
I got approved for a $1500 credit limit with WayFair one year ago exactly. I was on a 12 month 0% financing deal and everything was going well until...
Wayfair - Damaged part replacement prompt and easy
The fireplace mantel was delivered promptly. We opend the carton (there was no indication of damage inside). All pieces are beautiful, good quality.
I...
I...
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How would you compare Houzz vs Wayfair?
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I haven’t the occasion to use Wayfair but once and was pleased with them that time.cleatus
Houzz is a nightmare. Bought a Christmas tree , after decorating and a week of having it up I discovered the plug was burned black and started to burn the rug.
I called, they refunded my money HOWEVER they insisted I take it down immediately they wanted it back to examine it. I asked for a little time and the said they wanted it sooner. I took it down (I was ill in bed but manager to do it) I just got a call they can't pick it up till Dec 18. I am extremely angry they put this pressure on me and gave me a timeline that was unreasonable and then changed it.
I have a 8' tree sitting on my porch and can hardly get in my door. I am in my 70's and don't need this. It they aren't going to do an urgent product safety check why did they put me through this? I am pissed.
I have dealt with Wayfair and they are wonderful and accommodating. This tree belongs in the garbage.
WAYFAIR IS 100 BETTER THAN THIS JOKE!---HOUZZ, DONT BUY NOTHING THERE, THEIR CUSTOMER SERVICE SUCKS--THEY ADD STUFF ON--YOU END UP OWEING TWICE THE AMOUNT!