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Houzz

Home Construction and Repair
  • 1 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Unsatisfied 2
  • Fast delivery 2
  • Shopping on the web 1
  • Proposed delivery date 1
  • Pictures of designs to generate ideas 1

Customers don't like

  • Taking orders for out of stock items2
  • Poor customer service2
  • Nonreliable staff2
  • Lousy company2
  • Blamed manufacturer2
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $64K CLAIMED LOSSES
  • $464 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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