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Houzz

Home Construction and Repair
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Unsatisfied 2
  • Fast delivery 2
  • Proposed delivery date 1
  • Pictures of designs to generate ideas 1
  • Order process 1

Customers don't like

  • Taking orders for out of stock items2
  • Nonreliable staff2
  • Lousy company2
  • Blamed manufacturer2
  • Time it takes to ship1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Rude customer service10
  • Repair9
  • Quality of furniture9
  • Delivery service was a nightmare9
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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