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Houzz

Home Construction and Repair
  • 1 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Unsatisfied 2
  • Shopping on the web 2
  • Fast delivery 2
  • That i found what i was looking for on their site 1
  • Range of products 1

Customers don't like

  • Poor customer service4
  • Taking orders for out of stock items2
  • Return policy2
  • Nonreliable staff2
  • Lousy company2
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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