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Houzz

Construction and Repair
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Unsatisfied 4
  • Pictures of designs to generate ideas 3
  • Shopping on the web 2
  • Range of products 2
  • Items offered 2

Customers don't like

  • Poor customer service11
  • Lousy company4
  • Apparent lack of concern for customer retention4
  • Return policy3
  • Nonreliable staff3
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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