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Houzz

Construction and Repair
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Unsatisfied 5
  • Pictures of designs to generate ideas 3
  • Shopping on the web 2
  • Range of products 2
  • Items offered 2

Customers don't like

  • Poor customer service11
  • Lousy company5
  • Difficulty with return5
  • Customer service5
  • Return policy4
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Rooms To Go

Furniture and Decor
  • 12 ISSUES RESOLVED
  • 2013 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sales representative 15
  • Showroom 10
  • Friendly sales person 9
  • Good price 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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