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Houzz

Home Construction and Repair
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Unsatisfied 2
  • Fast delivery 2
  • Delivery was very good 1
  • Proposed delivery date 1
  • Pictures of designs to generate ideas 1

Customers don't like

  • Blamed manufacturer2
  • Taking orders for out of stock items2
  • Lousy company2
  • Nonreliable staff2
  • Return service is the worst1
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Rooms To Go

Furniture and Decor
  • 9 ISSUES RESOLVED
  • 1817 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Staff
Website
Exchange, Refund and Cancellation Policy
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product14
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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