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Houzz

Construction and Repair
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Unsatisfied 3
  • Pictures of designs to generate ideas 3
  • Shopping on the web 2
  • Range of products 2
  • Fast delivery 2

Customers don't like

  • Poor customer service11
  • Lousy company4
  • Return policy3
  • Nonreliable staff3
  • Lack of doing the right thing3
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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1968 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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