House Of Beauty World vs Wen
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House Of Beauty World
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 108 TOTAL REVIEWS
Rank
176 out of 1048
in Cosmetics and Personal Care category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS40
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SUCCESSFUL40%
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AVG CALL DURATION01:12
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ISSUES RESOLVED8%
Top Products and Services
Wen
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1776 TOTAL REVIEWS
Rank
92 out of 1048
in Cosmetics and Personal Care category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS56
-
SUCCESSFUL88%
-
AVG CALL DURATION03:43
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ISSUES RESOLVED31%
Top Products and Services
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Top Rated House Of Beauty World Reviews
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House Of Beauty World - DO NOT PURCHASE FROM THIS COMPANY
I ordered an item from their online store at www.houseofbeautyworld.com on 07/04/18 and paid $8.95 for 2-5 day shipping. On 07/07/18 I received an ema...
House Of Beauty World - Will Not Shop at HoB Again
Purchased a hair care item (TakeDown Cream) that was missing at least 1/3 of the bottle's contents. The box and packing peanuts wreaked of the strong...
House Of Beauty World - Thieves
I placed an order April 2018. The order arrived short by 3 items. I emailed the company as they were already closed due to the time zone difference....
House Of Beauty World - Refused to refund my money
I wish I could give this place a ZERO. I ordered 4 items and out of the 4 items they sent me one wrong item which was $5 cheaper than the original...
House Of Beauty World - Fraud!! Will not order again
The first time I ordered an item from the company was easy.
however recently I had cancel my order in mark of the 24hrs requirement because I simply di...
however recently I had cancel my order in mark of the 24hrs requirement because I simply di...
House Of Beauty World - Still haven’t received all my order 2 months later!
On July 12th I placed an order with this company and also of September 20th I still haven’t received 2of the products I ordered. When I received the...
House Of Beauty World - FAILURE TO SHIP ORDER
I placed my order on May 18th. I received an email thanking me for my order and informing me of tracking details to be forwarded in 2-4 business...
House Of Beauty World - No product and they took my money
On July21,2018 I ordered 10 bottles of Hollywood beauty olive oil hair moisturizer and have not heard from the company nor have i received my product...
Top Rated Wen Reviews
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Wen - Directed to Black People
Has anyone tried using this Wen Poduct & what do you think about it? From a black person point of view; I have tried it and it leaves your hair soft b...
Wen - Shampoo Review from Oakville, Ontario
I was a professional model with beautiful long natural hair. After using this product my scalp and face broke out in boils and my hair fell out in...
WEN MADE MY HAIR FALL OUT
I am an 18 year old girl with long, wavy, brown hair (can be seen in the picture). My hair tends to get a little frizzy but nothing to hard to manage,...
Wen - Fastest Way to Remove Hair
My 10 year old daughter, who lost her hair from Wen Cleansing Conditioner, granted permission to share this photo in hopes of preventing others from...
Wen - Hair Care Review from Aurora, Colorado
I used this on my daughter, and she lost significant amount of hair after the first time, after that, when I used it as a detangler, her hair slipped...
Wen - Shampoo Review from Lansdale, Pennsylvania
I started using WEN about six months ago. At first I was skeptical, but after using it for a week I fell in love with the product and how it made my...
WEN Haircare & Endless Youth
Wen is a rip off. I used it once and it worked great, but the second time not so good. I figured I would try it one more time and my hair felt dirty...
Wen - Made my hair fall out in hand fulls!
I started using Wen and it seemed to be working okay at first. Then, about a month after using it I noticed little by little my hair started falling...
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How would you compare House Of Beauty World vs Wen?
It is now 6/21/17, and I placed the order on 6/9, but I do not have anything for my money, and HOB charged my credit card on 6/12/17, although they had NOT shipped the merchandise. On 6/14/17, I received a shipment Email from HOB with a USPS tracking number, but the USPS web site reports that this is a PRE-SHIPMENT notification to indicate that HOB has sent an electronic notification and a package label number to USPS, but HOB has not given a package to USPS.
As of today (7 days since HOB sent me the label number) the USPS still hasn't received a package from HOB. I contacted HOB on 6/16/17, to inquire and just received a response that my merchandise has shipped. I provided them a screen shot from USPS showing that the package has not been recieved by USPS, and I have tried to contact HOB every day since, but HOB is now ignoring me. I have already initiated a fraud claim with my financial institution and am preparing a package to send to the PA State Attorney General's Office, since I have researched HOB's history at the BBB and numerous other web sites and see that they have about 200 complaints, many very similar to mine.
I am an internal auditor at one of the most highly secured places in this country, and report on internal controls to guard against theft. This seems to be a calculated HOB employee method of stealing (create a shipping label for merchandise, but do not actually give the package to the shipper and just keep the merchandise for themselves). I'm not sure whether HOB management and owner's are aware or are in on this FRAUD, but they will be, because as I've said, I am preparing a package of the printed online complaints and web site addressess and links, USPS data and my own history (I kept everything) to send to the PA State Attorney General for investigation of HOB.
This was only my third time doing business with the company, and the first two times were okay, but this time they got me, as they seem to have gotten MANY, MANY others in the near past.based on the other comlaints I have read online . I DO NOT ADVISE DOING BUSINESS WITH THE COMPANY ONLINE, OR DO SO AT YOUR OWN RISK!!!
As far as I'm concerned House of Beauty World has no Customer service nor do they make right any wrongs.
I ordered two wigs and paid for expedited shipping.
A week later the wigs hadn't even been processed. When I emailed Customer Service explaining that due to their inability to process my order the same day I was forced to drive over two hours to get a new wig from a store. I asked for an explanation.
What I got was a 10 percent discount on my next purchase. Needless to say, there will be NO next order.