PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about House Of Beauty World and Sally Beauty Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

House Of Beauty World
Sally Beauty Supply

House Of Beauty World and Sally Beauty Supply Overview

Total reviews
184
158
Company responses
1
0
Issues resolved
2
0

House Of Beauty World was first mentioned on PissedConsumer on Dec 11, 2014 and since then this brand received 184 reviews. It is 26 reviews more than Sally Beauty Supply received since May 2, 2008.

House Of Beauty World and Sally Beauty Supply Consumer Ratings

Rank
198 out of 1215 in Cosmetics and Personal Care category
97 out of 1215 in Cosmetics and Personal Care category
Customer service
179 in category
97 in category
Exchange, Refund and Cancellation Policy
142 in category
44 in category
Staff
196 in category
88 in category

According to consumer ratings and reviews, Sally Beauty Supply ranks 101 points higher in the Cosmetics and Personal Care category than House Of Beauty World. People gave House Of Beauty World 1.2 stars for Customer service criterion in Cosmetics and Personal Care category and it is 243 points higher than the worst rated brand in this category. At the same time, Sally Beauty Supply was rated 1.8 stars for Customer service criterion in this category and it is 325 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Sally Beauty Supply has a higher rating than House Of Beauty World. Regarding Staff criterion, consumers gave House Of Beauty World 1.1 stars and it is 54% greater than other in category. Sally Beauty Supply however was rated 1.9 stars and it is 79% greater than other in category.

House Of Beauty World and Sally Beauty Supply Rating Details

Customer service
1.2 (95 reviews)
1.8 (66 reviews)
Reviewer's quote

Please DONOT purchase anything from this company, I purchase some wigs and sent some back they never sent me a replacement nor did they refund my money. I left several messages to date no one has contacted me beware DONOT do business with this company.

Connie V

Dont know how i got pissed customer service. I went to Sally's today and got the best customer service ever. Went to store #2377 and was waited on by Sarah...

Florance
Exchange, Refund and Cancellation Policy
1.2 (88 reviews)
2.3 (49 reviews)
Reviewer's quote

Do not buy from this vendor Do not buy from this vendor! Their return policy is outrageous and extremely unfair . I paid $24. 16 to buy 2 jars of Ultra Glow lotion which I returned in pristine condition as it was not the type I was looking for...

PissedConsumer1693259

I was in store 2707 in Spanaway WA this afternoon at about 2:45 and witnessed one of the worst cases of disrespect. Sabrina spoke with contempt and disrespect towards the other girl working who has purple hair. The girl with purple hair did not respond and walked off. Sabrina then turned to me and...

Natasha B
Staff
1.1 (87 reviews)
1.9 (61 reviews)
Reviewer's quote

Had to call got the rudest customer service staff who refused to let me speak to a manager. Told me she didn't care about my package and twice I had to tell her to watch her tone and lower her voice. Goes on to tell me how much they spent on shipping and I'm like yeah, i know, i paid for shipping!...

PissedConsumer971903

I have never had anything bad to say up until now with the new staff. I couldn't get away with my kids at home for the summer so I sent my husband into the store to get me a few items and also his tonic that he uses. My husband came home and said are they always rude when you shop there? I said oh...

PissedConsumer1333332

House Of Beauty World and Sally Beauty Supply Pros and Cons

Pros
  • Variety of products
  • Prices and variety
  • Order delivery delay with know explanation
  • Products
  • Variety in products
Cons
  • I want my products or a full refund
  • Customer service
  • Stole my money
  • Customer service
  • Horrendous customer service
  • Unreachable by phone

House Of Beauty World and Sally Beauty Supply Most Positive Reviews

Top rated reviews
5

The products are of great quality.

5

Wow creo que los customer no saben lo que dicen no se porque dices que las personas de sally son rudas y de mal...

House Of Beauty World and Sally Beauty Supply Most Critical Reviews

Lowest rated reviews
1

I placed an order through this company on the 8th, or 11th of Nov 2015. I've tried calling. Every dept you try to...

1

Went to kettering store yesterday to exchange hair trimmers that I just bought in February2015 but they would not do...

House Of Beauty World and Sally Beauty Supply Latest Reviews

Recent published reviews
1

I have give an order and I didn't get any information about my order. I have tried to contact with you by e-mail,...

Read all 184 reviews
5

I had my receipt and wanted to rwturn an item i bought but it was over 45 days and they would not give me the price i...

Read all 158 reviews

House Of Beauty World and Sally Beauty Supply Products and Services

Most reviewed product and services
  • House Of Beauty World Shipping Service (56 reviews)
  • House Of Beauty World Customer Care (33 reviews)
  • Sally Beauty Supply Customer Care (35 reviews)
  • Sally Beauty Supply Manager (22 reviews)
  • Sally Beauty Supply Gift Card (3 reviews)