PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Houlihans and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Houlihans
Outback Steakhouse

Houlihans and Outback Steakhouse Overview

Total reviews 67 2724
Company responses 0 0
Issues resolved 1 21

Houlihans and Outback Steakhouse Consumer Ratings

Rank
122 out of 2529 in Cafes, Restaurants and Bars category
203 out of 2529 in Cafes, Restaurants and Bars category
Price Affordability
94 in category
222 in category
Customer service
103 in category
185 in category
Value for money
124 in category
238 in category
Quality of Food
110 in category
241 in category

Houlihans and Outback Steakhouse Rating Details

Price Affordability
3.1
(34 reviews)
2.6
(1104 reviews)
Reviewer's quote

...Are you freaking Kidding me? If youโ€™re going to offer only one piece of fish, your price point should be nine dollars or $10 max. Not $16 for one lone, stinking piece of fish. Wonโ€™t be coming back! Houlihanโ€™s, you need to fix this!..

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...Price was $91. 28. My name is Peter Havens...

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Customer service
2.5
(33 reviews)
1.9
(1244 reviews)
Reviewer's quote

I emailed yesterday about a gift card issue, and was told i had to contact Houlihan's customer service department. I contacted customer service and the number listed puts you into a voice recording essentially for general business calls, and then dumps you into a general mail box where you leave a...

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...How can I get in touch with human resources or would you in customer service be able to assist me with this issue?..

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Value for money
2.9
(31 reviews)
2.1
(1055 reviews)
Reviewer's quote

...There are so many other restaurants that that will gladly honor our billing request and earn our money. My family will be telling all our friends about this terrible experience. Shame on you! Scott Janus Sscjanus@***...

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...I don't know about you but I cannot afford to lose this type of money. we have always bought and used cards for all these restaurants there's no answer to this that is reasonable..

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Quality of Food
2.8
(30 reviews)
2
(1126 reviews)
Reviewer's quote

Tonight we ordered food from the Paramus store for delivery. Unfortunately, the stuff chicken breast wasnt fully cooked. My husband realized after eating 1/3 of it...

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...The quality of food was HORRIBLE. There was no care thought or seasoning on my plate. There was a *** under the steak where it looked like it was literally thrown on a shingle...

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Houlihans and Outback Steakhouse Pros and Cons

Pros
  • Great food
  • Good service
  • Location
  • Food
  • Good food
  • Location
Cons
  • None absolutely
  • Waitress
  • That avocado toast was removed from the menu
  • Customer service
  • Overall bad experience
  • Service

Houlihans and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

Not a complaint. The cauliflower โ€œgritsโ€ & shrimp was wonderful, nice little kick of spice too. I was visiting the...

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5

Saturday was my birthday and my family took me to Outback on Huguenot Road in Huguenot Village Richmond Virginia. We...

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5

I applied for a gift card to be emailed to me with the visa no. {{REDACTED}}
01/19
I wrote patsea1.con
Instead of .com
Know...

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5

In regards to comments made about Outback Steakhouse on Hall Rd. I'm a regular customer and there were some comments...

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Houlihans and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

MY ORDER NEVER BEEN DELIVERED DUE TO DISCREPANCIES WITH YOUR PLATFORMS ONLINE AND APP THAT THE ADDRESS CANT BE INSERTED
I...

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1

Long time Outback customers - Crestview Hills, KY - Service and food has gone downhill to the point of we will never go...

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1

Tonight we ordered food from the Paramus store for delivery. Unfortunately, the stuff chicken breast wasnt fully...

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1

Went to the Outback Steakhouse #4114 located on 7643 Rivers Ave in North Charleston, SC on 3/24/24 in late afternoon....

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Houlihans and Outback Steakhouse Latest Reviews

Recent published reviews
No votes

I still have not received my birthday offer. A call was made last week and still have not received anything.

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No votes

Me and my coworkers ordered from the union location and never received it and have been given the run around about a...

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No votes

The E-Mail you send me for rewards are allways a day late . Example ( I get an E-Mail to use on February 21St and 22nd...

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1

I find it terrible that I can't get to an Outback Steak House due to distance and my husband having a stroke. I drive a...

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